Net32Reviews of net32.com

Response from Net32Oct 11, 2024

Hello Catny, Thank you for your feedback. We appreciate your input and will take it into consideration. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team.

Response from Net32Oct 11, 2024

Hello Dashiell, Thank you for your feedback. We’re sorry to hear that you haven’t received your order. Our records indicate that there were two vendor shipments for your order, both of which are marked as delivered. Please reach out to our customer service team at [email protected] or (800) 517-1997 at your earliest convenience so we can investigate this matter further and ensure you receive your product. We appreciate your patience and understanding in this matter.

Response from Net32Oct 4, 2024

Hello Nikolaos, We understand your frustration with the incorrect shipping address. We apologize for the inconvenience this has caused. We are committed to providing accurate and timely shipping, and we will investigate this issue to ensure it doesn't happen again.

Response from Net32Oct 7, 2024

Hello Simeon, Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience you experienced with your recent order. This is certainly not the experience we want for our customers. Our team will work with you to get this resolved. We appreciate your patience and understanding as we work to resolve this issue.

Response from Net32Oct 4, 2024

Hello Joey, Thank you for reaching out and bringing this to our attention. As soon as the issue was reported, we provided a prepaid return label so it could be sent back to the vendor for a refund. We want to assure you that a full refund will be issued for your entire order. We apologize for the inconvenience and appreciate your patience as we work to resolve this.

Response from Net32Sep 23, 2024

Hello Richard, Thank you for reaching out! We apologize for the inconvenience caused by the non-arrival of your item. We understand how frustrating this must be. Please be assured that we have processed a full refund. If you have any further questions or need assistance, feel free to reach out to us at [email protected] or (800) 517-1997

Response from Net32Sep 25, 2024

Hello Far, We apologize for the inconvenience you experienced with the device. We understand how essential this device is for your daily needs and regret the delay in resolving the issue. Our customer support team is working diligently to provide you with a solution as quickly as possible. We appreciate your patience and are committed to ensuring your satisfaction. Thank you for bringing this to our attention.