Net32On average you will save 30% to 40% off dental supplies by shopping online at Net32.com. We have made comparison shopping convenient so you won't waste time browsing catalogs in search of the same product.
Net32 (net32.com) has 3,467 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Disappointed C.
Wrong item and number of items sent yet credit card charged in full. Waiting on resolution!
Response from Net32Nov 11, 2024
Hello, Thank you for reaching out. We understand your frustration with receiving the wrong items and quantity. We sincerely apologize for this error and the inconvenience it has caused. We are working diligently to resolve this issue as quickly as possible.
dentist
Misleading information. Impression guns are cheap for a reason. They must be assembled and impression cartridges don't fit it them. Waste of money and effort.
Response from Net32Nov 11, 2024
Hello, Thank you for sharing your experience. We're sorry to hear that the dispensing gun did not meet your needs. It sounds like this model may not have been the best fit for your application. We appreciate your feedback and have provided a prepaid return label to make the return process as smooth as possible. Please don't hesitate to reach out to our support team if you need assistance finding a product that suits your requirements. We're here to help!
Andrew A.
Shipped the wrong item. Not a useful company. Will not use it again. Too much trouble to have to go back and reorder the item I wanted because they shipped the wrong item.
Response from Net32Nov 5, 2024
Hello Andrew, We’re very sorry for the mix-up with your order. We understand how frustrating it can be when the wrong item arrives. We’ve issued a full refund, and you should have received a prepaid label to make the return as easy as possible. Thank you for giving us the chance to address this. We appreciate your feedback and are working hard to prevent similar issues in the future.
donald B.
I did not receive what I ordered. I ordered 4 Listerine Ultraclean Mint Floss 90yard refills, What I received was four Reach Mint Waxed refills. Please send me the Listerine Ultraclean 90yard refills that I requested. Also please send me a return label so I can return the product you mis-set to me. Thank you
Response from Net32Nov 5, 2024
Hello Donald, We sincerely apologize for the mistake in your recent order. We understand the frustration of receiving the wrong items, and we are working to ensure this doesn't happen again. We appreciate you bringing this to our attention. You should receive a prepaid label to make the return as easy as possible. Should you have any questions or concerns, please don't hesitate to reach out to us at [email protected] or (800) 517-1997.
lisa
items come in one at time, still waitng for different items to come in
Response from Net32Nov 5, 2024
Hello Lisa, Thank you for your feedback. We're sorry for any inconvenience caused by the staggered delivery. We understand the importance of receiving all items together, and we're continually working to improve our shipping process. Please let us know if we can assist you with anything in the future. Thank you for considering us!"
Jim U.
never rec’d my order. communication about a delivery that did not occur makes me nervous about Net 32.
Response from Net32Nov 5, 2024
Hello Jim, We’re truly sorry for the experience you had. Waiting for a product only to find out it’s unavailable is frustrating, and we understand your disappointment. While we try to ensure all orders are fulfilled smoothly, occasionally, inventory issues arise on the vendor's end. We’ve processed your refund, and we’re working closely with our vendors to prevent this from happening in the future. Thank you for your patience, and please don’t hesitate to reach out if we can assist you further.
Nohora R.
hi, I ordered thru Net32 and after two weeks I never received the product. Then I called to costumer service and they respond we'll return your money, the vendor can not send it. What a bad service :(
Response from Net32Nov 5, 2024
Hello Nohara, We apologize for the inconvenience caused by the undelivered package. Unfortunately, the carrier deemed the package undeliverable, and it was returned to the vendor. We’ve processed a full refund. We’re sorry for any frustration this has caused and appreciate your understanding. Please let us know if there’s anything we can do to assist you further
Lonny G.
This product took forever to arrive. 2 or 3 weeks!
Response from Net32Oct 11, 2024
Hello Lonny, Thank you for your feedback. We apologize for any inconvenience caused by the handling time. As indicated on our site, this product does have a longer handling period. Your order was shipped on 10/4 and delivered on 10/8, ahead of the promised delivery date of 10/24. We appreciate your understanding and patience. If you have any further concerns or need assistance, please don’t hesitate to contact our customer service team.
