Net32On average you will save 30% to 40% off dental supplies by shopping online at Net32.com. We have made comparison shopping convenient so you won't waste time browsing catalogs in search of the same product.
Net32 (net32.com) has 3,467 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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ROBERT R.
Wrong product sent
Response from Net32Jan 23, 2025
Hello Robert, Thank you for letting us know about your experience. We understand how frustrating this must have been, and we’re sorry for the inconvenience. We’re glad we could provide you with a prepaid return label and process a full refund. If there’s anything else we can do to assist, please don’t hesitate to reach out.
David
product expires in 3 months. WTF?
Response from Net32Jan 17, 2025
Hello David, Thank you for sharing your feedback. We understand your concern about the product's expiration date. We’d like to address this issue directly—our team will be reaching out to you shortly to assist. If you’d prefer, you can also contact our support team at [email protected] or (800) 517-1997. We’re here to help resolve this for you! Thank you for bringing this to our attention.
Abdullah Abd E.
The composite is bone dry and feels like it's expired (although the expiry date on it is 2027).
Response from Net32Jan 16, 2025
Hello Abdullah, Thank you for sharing your feedback. We're sorry to hear about your experience with the composite. While the expiration date indicates it should still be viable, we understand your concerns and want to address them. A member of our team will be reaching out to you to gather more details and help resolve this issue. Your satisfaction is important to us, and we’ll do our best to make things right. Thank you for bringing this to our attention!
Dr J.
Net32 states that they have a 30-day unconditional money back guarantee. I recently had to test this claim and found out it is false. Actions speak louder than words. I will be buying from a trusted source from now on. Dr. James Barnum DMD
Response from Net32Jan 2, 2025
Hello Dr. Barnum, Thank you for sharing your feedback. We deeply regret any frustration caused by this experience. Our 30-day unconditional money-back guarantee is a commitment we take seriously. While the item in question was part of a short-date special, which typically limits returns, we have issued a courtesy refund in full to honor our guarantee and ensure your satisfaction. We appreciate your understanding and value the opportunity to continue serving your practice. Should you have any questions or concerns, please don't hesitate to contact us at [email protected] or (800) 517-1997.
Jacqueline C.
terrible waited months for brush 528 and got duped i received junk i could have gotten at the local pharmacy in 10 minutes i will contact my credit card company to report the bait and awitch
Response from Net32Dec 23, 2024
Hello Jacqueline, We're truly sorry to hear that your experience with us did not meet your expectations. We strive to provide high-quality products and service, and we sincerely apologize for the delay and any frustration caused. Our team will be reaching out to you to understand the situation and resolve it as quickly as possible. We value your business and are committed to ensuring you have a positive experience with Net32.
Eduardo S.
The tracking said the item was delivered yesterday but nothing was delivered. I think you guys delivered it to the wrong address.
Response from Net32Dec 20, 2024
Hello Eduardo, Thank you for bringing this to our attention. We're sorry to hear about the delivery issue. Our team will investigate the situation and ensure we resolve this for you as quickly as possible.
carl F.
The order I placed has not come yet so I had to order from my local supply house. It is the burs. The curing light that I ordered does not work. I tried to call the company and no one is there to answer the phone. I have left two messages and no one has called back yet so we'll see what happens with that. Thanks
Response from Net32Dec 17, 2024
Hello Carl, We’re sorry to hear about the issues with your order and the curing light. We understand how frustrating it can be when products don’t arrive on time or function as expected. Our team will reach out to you to gather more details and work with the vendor to resolve this promptly. Your satisfaction is our priority, and we’ll do everything we can to make this right.
tracy M.
My office door was open but the delivery person left both packages on the step. Inexcusably. I’m lucky they did not get stolen. I monitored the front door all day Friday when the packages we supposed to come. I then opened the door for a Saturday delivery and was extremely disappointed they packages were not delivered inside my office building. Please correct for future deliveries.
Response from Net32Dec 17, 2024
Hello Tracy, Thank you for sharing your experience, and we sincerely apologize for the inconvenience. We understand the importance of secure deliveries, especially for your practice. A member of our team will follow up with you to discuss this further and make things right.
