Net32Reviews of net32.com

Response from Net32Mar 2, 2023

Hi SE. Thank you for taking the time to leave us a review and for bringing this issue to our attention. We're really sorry for any inconvenience this may have caused. Please rest assured that we're here to help and we're more than happy to assist you with a replacement or refund. One of our customer service team members will be in touch with you very soon to guide you through the process and make things right for you!

Response from Net32Feb 20, 2023

Hello Tram.Thank you for the review! Your feedback is extremely valuable to us as we strive to improve our services. We understand that timely deliveries are crucial, and we're committed to continuously enhancing our delivery speed to better serve you and all of our customers. We appreciate your business and hope to have the opportunity to serve you again in the future!

Response from Net32May 2, 2022

Hello Alejandro and thank you for the review. I understand that you are waiting on the delivery of your second item. I do apologize for the inconvenience. A member of our customer loyalty team will be reaching out to you with additional information. We appreciate your feedback!

Response from Net32Mar 10, 2022

Hello Dr. Jefferies and thank you for your review. We appreciate feedback and always seek to improve. Please know that we have implemented a Marketplace Integrity team that has been working to ensure this does not happen. This team assures that all products have at least a 1 year expiration and we additionally offer a 30 day money back guarantee outside of any manufacturer/vendor policy. If you have not re-visited us recently, please give us another try and see how we have grown and improved!

Response from Net32Nov 12, 2021

Hello Dr.Eric. Thank you for the review. We are so sorry to hear about the issue with the quality of the product(s) you received. Please know, we offer a 30-day Money Back Guarantee outside of the manufacturer and/or vendor warranties/ guarantees to ensure our customer's satisfaction. One of our customer service reps will reach out to assist you with the process. Thank you for your feedback.

Response from Net32Nov 12, 2021

Hello mymichimichi. Thank you for the review and your support. We are sorry to hear about your recent experience. We are always looking for ways to improve so thank you for your feedback. One of our customer agents will reach out to you and assist you with this issue. We will continue to work hard to bring you the service you expect!

Response from Net32Sep 7, 2021

Hello Phat Tran and Thank you for your review. We are so glad that you enjoy the prices on Net32 and appreciate your feedback on our vendor cancellations. Please know, we are actively working to try to better the inventory and ensure that more proactive messaging updates are sent.