Nerd or Die Reviews | Read Customer Reviews of nerdordie.com

Nerd or Die Reviews | Read Customer Reviews of nerdordie.com

Nerd or Die reviews

Showing 100 reviews with 5 stars · Clear filters

Connor
Jan 9, 2025
Great Customer Service 5/5
Had a small kink with the Radiance and Flow goal/widgets but MrBoost was a great help with resolving the issues. All in all 5/5 GREAT SERVICE!!
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Kyle
Jan 7, 2025
Nathan was great
Nathan was great. He was a great help to fix my issue with the overlay.
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Nick T.
Dec 23, 2024
Best Support I Have Ever Received.
Purchased a product from them years ago, decided to pickup streaming again to find my overlays no longer functioning. Reached out to their support team through discord & I got the best support I've ever received. He recoded the Stream elements backend code to support the latest versioning of Chrome. My. Mind. Is. Blown. Thank you.
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Dion
Dec 21, 2024
Small issue, but great support and solution
After contacting support with some questions/issues with an overlay at first I did not receive a response. As soon as i filed a complaint. Derek from Nerd or Die contacted me, assisted me with the issue, explained why the issues regarding the support happened and (over)compensated for not being able to deliver the quality of their support. My compliments to Derek and Nerd or Die for the solution, well done and keep it up!
Response from Nerd or DieDec 21, 2024
Dion, this definitely isn't what we like hearing. If you can, I sent you a request for more information via Trustpilot, I'd like to make sure you're taken care of. We recently had an issue with our support tickets that we believe has been resolved. Very sorry about your experience. Edit: it appears this was an issue with our Zendesk ticket system, where responses were updated in the ticket, but an email was not being sent to notify users about their ticket.
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Tink R. K.
Dec 13, 2024
Great Job Nathan!
Nathan was super helpful and replied to me quickly! He just asked for a quick video of the issue and was able to resolve the problem with his first suggestion. Very thankful to have such a fast turn around
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Mosh P.
Dec 6, 2024
Fast response, Cheeful Experience
Nathan and the NoD team are exceptional at what they do. The turn around time and care they put into customer interaction is some of the best I've ever seen.
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Lady N.
Nov 23, 2024
Always quick to reply and helpful.
Always quick to reply and helpful.
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Lolpoko
Nov 12, 2024
Amazing Service
Amazing delivery speed (Automatic) Most likely the best and most helpful customer support ive ever spoken to in my life 10/10 Quality on products easy to setup and work on Over all 5/5 starts from here <3 -Pokog69 (on twitch)
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