Nen CultureReviews of nenculture.shop

If I could give it no stars I would. The fabric was horrible and it come damaged. I then told them and sent photos over and they said they would send another one but it has been over three months.

Poor quality, bad sizing, terrible customer service. Can't get replacement hoodie or a refund. Just keep getting the same worded email reply saying they're doing their utmost to process my return. It's now been 6 months of trying and still nothing. Spent money on the hoodie I don't have and the cost to return tracked to Spain from UK. Am out of pocket and angry. DO NOT BUY FROM THIS COMPANY!

Ordered a t-shirt from them hoping to get a good quality product, but received the opposite. Print is awful, blurry plastic sticker. Everything they promising on a website is complete bs. Delivery took a whole month (from China), not 1-2 weeks. Customer service non existent, products itself have bad fit and horrible quality. Images and real products don't match. Not sure if this even legal.

ho ordinato una felpa il 20 agosto, scomparsa in un wormhole, l'assistenza non risponde e i 40 euro se li sono presi

I would rate this company 0 stars if it was possible. I can not say anything about the product because I never received it. But what I can tell about the customer service is that it is terribly uninterested, unprofessional and customer unfriendly. After not receiving my package I contacted the support explaining the situation and asking for their support. As an answer they wrote me that the parcel is indicated as delivered and they can not intervene anymore, even though it was NEVER delivered. Now I stand here without my parcel and they refuse to refund me. If you value your money and your time, do not buy from this company.

Good quality with the product - no refund after return. After a lot of e-mail contact, the support always asked for a tracking number for a refund and refused to repay the money. Also they were very ignorant about the matter. After checking with DHL, that the package has arrived at their location, the were also denying this. Very bad, would not recoomend this.

Ordered 25th of May 2023, still no package. "LORENA" keeps telling me its on its way.

Was basically robbed. Recieved hoodie, terrible quality so I wanted a refund. Was told by customer service to send it to an address in Spain, and months later I am yet to even receive confirmation that the hoodie made it back to them. So was robbed over £40. Other products from them range from awful and mediocre in terms of quality. Don’t recommend