Nen CultureReviews of nenculture.shop

Extremely poor quality of clothes. The stitching doesn’t match. Disappointing.

I was enticed by their sale & free shipping. The package took about a month to arrive (which is no big deal) but the shirt was a terrible quality. Very blurry and a rubbery texture. Uncomfortable and unlike what their photos showed. I was able to get in touch with support and they offered a refund but that I'd have to pay for the return shipping. Considering the return address is overseas I would be losing money by trying to return it. Pointless to do anything about it. You'll pay for a terrible product and won't get your money back. Stay away.

Ordered shorts, they are tiny, nothing like the picture. Paid £20 for something not even worth £1. Emailed asking for refund and they haven’t replied. They then asked me to write a review

The absolute worse quality I have ever seen. The fabric looks okay but the impression has a plastic-like texture, shiny and not good at all. I can bet that it will break and go to waste in the first washes

Delivery took over a month. One of the items was missing...The other two are among the worst fabric quality I've ever seen: I am pretty sure that these won't survive getting in the washing machine more than once. Do not buy their products, it's wish/Aliexpress quality but with Amazon price tag. A real scam...I would not pay more than a fifth of the price they advertise. Spent like 30$ per item. I hope this review saves you the trouble of throwing away your money as I did.

Genuinely the worst metch i have ever ordered, I spent $100. I wouldn't have spent $20 if I knew the quality. I would rather burn it than even donate it.

I am acutely disappointed to leave this one-star review for Nen Culture, but the experience I've had leaves me no alternative. I purchased a "TANJIRO FOX MASK HOODIE" with high expectations, given the exceptional reputation of the brand and the attractive product images on their website. Unfortunately, the item I received was a far cry from the depicted product. The print on the hoodie was significantly blurred to a point where it was unrecognizable, and the material quality was, to my dismay, very poor. In an effort to resolve the issue, I reached out to the Nen Culture Support team. As a loyal customer, I anticipated a quick response and an effective solution, but I was faced with radio silence. It's been over a month since my initial complaint, but my emails remain unanswered - a disappointing example of negligence and disconcerting lack of regard for customer satisfaction. Not only did the product fail to meet the expected quality standards, but the subsequent lack of customer service has also been equally, if not more, disappointing. Consequently, I am left feeling let down by this once-trusted company, making it difficult for me to recommend their products and services to others. If you value quality and responsive customer service, I would caution you to consider other options before choosing Nen Culture. I, unfortunately, learned this the hard way.

woefully bad quality