Neighborhood Parcel Reviews | Read Customer Reviews of neighborhoodparcel.com

Neighborhood ParcelReviews of neighborhoodparcel.com

4.47 reviews
Shipping & Logistics
1215 Main St, Tewksbury, Massachusetts

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Neighborhood Parcel

About Neighborhood Parcel

At the heart of the community, Neighborhood Parcel stands as a versatile business center, uniquely positioned to cater to a multitude of your business and personal needs. From the convenience of mailbox rentals that offer a secure and professional address for your mail and packages to the reliability of our notary services, ensuring your documents are legally sound, we are committed to providing comprehensive solutions under one roof.Moreover, our expertise in international shipping sets us apart, offering you a gateway to the world. Whether it's documents to Dubai, parcels to Paris, or freight to the Philippines, our seasoned team navigates the complexities of global logistics to deliver your items with precision and care. Beyond these core services, Neighborhood Parcel is constantly evolving, introducing new services like document shredding, copying, and faxing, all tailored to support the bustling dynamics of our local businesses and residents.Embracing a customer-first philosophy, we listen, adapt, and grow to meet your changing needs, ensuring that Neighborhood Parcel is not just a service provider but a trusted partner in your success. By choosing us, you're not only getting unmatched service quality; you're also becoming part of a community that values efficiency, security, and global connectivity.

Neighborhood Parcel (neighborhoodparcel.com) has 7 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: neighborhoodparcel.com
Website: neighborhoodparcel.com
Category: Shipping & Logistics
Location: Tewksbury, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Neighborhood Parcel reviews

7 approved reviews, newest moderated first

Gurwinder S.
Dec 7, 2025
Nice service
Nice service
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robotics
Oct 2, 2024
Tried to send an international package
Tried to send an international package. They didn't fill out their part of the customs for correctly and so it was sent back. $100 wasted there.
Response from Neighborhood ParcelOct 2, 2024
Thank you for sharing your feedback, and we’re sorry to hear about your recent experience. At Neighborhood Parcel, we strive to provide a seamless shipping process for all our customers. However, it's important to clarify the responsibilities in international shipping. When shipping internationally, the customer is required to fill out the commercial invoice accurately, including details related to duties and taxes. Per carrier tariffs and our terms of service, (you signed your name as agreement to these terms) the receiver is responsible for paying any applicable duties and taxes in the destination country. Unfortunately, in this case, refusing to pay those taxes led to the package being returned to you at no additional charge. We understand that unexpected situations like this can be frustrating, and we’re happy to assist you in navigating the process for future shipments. If you have any questions or would like additional guidance on how to avoid similar issues in the future, feel free to reach out to us directly. We value your business and hope to serve you again in the future.
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William Thompson J.
Oct 30, 2022
I have to agree with the rest of the…
I have to agree with the rest of the reviews. This business center can be a life-saver if you have a deadline line mine. They printed, copied, notarized and FedEx'd my documents in less than 20 Mins! I highly recommend for all business services
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Alex W.
Feb 21, 2022
My last shipment was delivered on time
My last shipment was delivered on time, these guys know what they are doing. I tried the Post office three times to get a document to my mother for ber Visa application and they lost it three times! I wasted my postage money and I should have gone to Neighborhood Parcel instead. The DHL driver went to my Mom's hotel and hand-delivered her document. The sad part was DHL was only $40 more than the lousy post office express mail! lesson learned.
Response from Neighborhood ParcelFeb 21, 2022
Wow, thank you so much for the kind words, we appreciate it.
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jhon H.
Oct 20, 2021
I visited this store twice this month…
I visited this store twice this month and find them to be a step about the rest. The staff is kind, and very helpful. They help me package my family gifts and reduce my shipping charges by comparing all carrier rates. I am very happy to give them 5 stars because they are earned and I frankly don't know why anyone would give them a lower rating. They go above and beyond to help their customers. During my last visit, I witnessed Kerri helping a handicap woman by going to the parking lot and collect her documents to be faxed and then later carried her Credit card reader to checkout in the middle of the parking lot and without the woman leaving her car and dealing with the stairs.
Response from Neighborhood ParcelOct 20, 2021
We are always happy to hear from our customers and very happy to hear your honest feedback. It was a pleasure helping you the otherday and we are here for you
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Neving A.
Oct 15, 2021
Great place in my neighborhood
Great place in my neighborhood, it saves me a lot of time. Very convenient services and super friendly staff. I highly recommend them for all shipping and shredding services. Very honest and kind staff. A++ service Their shipping rates are fte cheaper than what you find online and that is another plus!
Response from Neighborhood ParcelOct 18, 2021
Thank you Neving for the kind words, we appreciate it. Postivive reviews like this once keeps us motivated. looking forward to serving you again
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Amina M.
Jun 9, 2016
Very Trustworthy Company
I used Neighborhood Parcel to ship my items to Kuwait and Saudi Arabia. I find them to be very helpful, honest and trustworthy. They ship my expensive jewelry and my electonics with any issues. They always arrive safely. My last shipment valued at $12,600 was delivered without a glitch. I lost other shipments using USPS and other freight forwarders. I am very happy with this company and I feel that they deserved all 5 stars.
Response from Neighborhood ParcelOct 18, 2021
Thank youf or the kind words, we appreciate your business
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