Neeva BabyReviews of neevababy.com

Poor sound quality.

The shipping and customer service was bad when ordering this product. The product itself works well. Has a bit of background noise while using.

Not very impressed.. very staticky and can’t hear my babies heart beat.

I’ve hated this product from the get go. I’m an OB nurse and use a Doppler for work frequently. When I put batteries in the Doppler it automatically said low battery and started beeping. I thought maybe it was my batteries and tried some other one. I tried 3 additional sets of batteries with no luck. It always says low battery and beeps. The static is unreal no matter how much gel I used. Impossible to hear a heartbeat through that static and the constant beeping. When I reached out their customer service was trash. They initially responded with a YouTube video of a how to using a Doppler that wasn’t even Neeva Baby. Obviously, this did help any of my issues especially not the batteries. After I responded that that isn’t helpful the ignored me and I had to keep reaching out. Don’t waste your time on them. I realize I probably just have a faulty device but their customer service is so bad I won’t bother to try and exchange it. Just returning it and I’ll take my money elsewhere. Edit: the company told me I could get a full refund IF I delete my review. I explained that they had already told me I would be getting a full refund regardless of my review. They finally issued a refund and stated that I do not have to return the item, but only after being bribed to remove my review all together. I will increase by one star.

Ordered this and quickly decided I didn't really need. I emailed the company and was told it had shipped and couldn't cancel. When I did receive the product I tried it out for peace of mind. Have been very disappointed. The display shows there's a heartbeat just by being turned on. Have yet to hear baby's heartbeat, although display shows measurements. Would not encourage others to buy.