Linda
Amazing Amazing Amazing!!!!
I live in South Korea. Purchased one of their sweaters during a sale, and my package bounced around the world (it went to different parts of the US, to Brazil a few times, even went in and out of Korea at one point.) I sent an email to customer service and got a quick reply offering to re print and ship it at no extra cost. I received the new package and then the one bouncing around about a month later and I was told I could keep it (SUPER nice of Neatoshop to do!). I have never been so impressed by a company’s customer service (how nice, prompt and professional they were, and how it wasn’t a generic copy and paste reply like most companies I’ve ordered from send out). As for the quality, the sweater I ordered is really comfy and the design looks great. I for sure will be ordering from them again. :) Thank you neatoshop!


