NBAstoreReviews of nbastore.com

I paid for 2 day express shipping and it’s been 9 days since I’ve ordered and have yet to receive my package.

I ordered a jersey for my son's birthday on March 17 with expected delivery by 3/24. Ups never got any updates on shipping other than the label had been created. I initiated a chat on 3/27 and was told that I had to wait until 3/29 to file for a replacement. On 3/29 I initiated another chat and filed for replacement and was assured that the replacement jersey would be shipped overnight. Here I am on March 31 and UPS says the package will be delivered on 4/1. They lied to me and I still have no jersy

It's been almost 2 MONTHS ago for submitting an order, and the process has NOT MOVED AT ALL. Very frustrating and unacceptable. I don't want to cancel so NBA Fanatics just gets by with crappy timing and service. NEVER AGAIN!! Kate Hudson - your company sucks.

Ordered over a month before Christmas. Said 5 to 7 days..then changed to a month and here we are almost 2 months later still wait for it to ship!

I ordered a Golden State Warriors hoodie and a Golden State Warriors t-shirt. The order was listed as delivered and I will send an email saying such. But I never received the order. I called the number which isn't listed by the way, you have to do a deep search to find it, and they told me they would send out a replacement package. Well they only sent out the replacement package for the t-shirt and when it said delivered, surprise surprise, it wasn't there again. I called for a refund and was given the runaround for a good two days. I would never recommend this website to anyone. They're almost scam artist!

Ordered 2 items on December 16th. One came in about 4 days. The other item was to be delivered on Dec 30, then January 2, then January 7 and now the 12th. The customer service/Ai is a joke. You have to answer 10 questions before you can chat with someone. And finally the sizing charts are based on. 100 pound teenager. Their large men’s would not fit past my arms and I’m about 170. Never again

Worst online retailer

I ordered an OKC Champions tee for my son. It was advised it wouldnt arrive before christmas so I was suprised when it arrived before Christmas. The quailty was terrible I ordered a mens small it didn't even match up to the measurements provided on their webiste. To get a refund I have to pay $18 when this tshirt doesn't meet the expectations as per advertised. I hope this review stops others from ordering from this site