NBAstoreReviews of nbastore.com

J'aurai du lire les avis avant de commander sur ce site. Une grosse arnaque : j'ai commandé un article le 5/12, réf. 21-6465-1179, à ce jour toujours aucun colis. Je devais être livrée au plus tard le 21/12. Impossible de me connecter à mon compte, lorsque je veux faire un nouveau mot de passe, aucun mail n'est envoyé. J'ai envoyé un mail au service client, ils me répondent de passer par leur chat, auquel je ne peux pas me connecter puisque je ne peux pas accéder à mon compte. Le tout en anglais. Fuyez cette société écran.

My grandson changed his mind on an order of about $100 worth of apparel. By the time they deduct original shipping costs, then charge for return shipping costs I'm paying over 20% of the bill just to return an item. I've NEVER had such terrible return policy in all the online shopping I've ever done. I would NEVER purchase an item from the NBAstore again.

I will simply never ever ever buy any NBA merchandise again. Bought a Klay Thompson jersey Nov 17th 2020 at 8:01PM EST. Less than 24 hours after this, Klay Thompson tore his Achilles and it was announced he would be out for the season. Contacted NBA store about this asking for a refund, and they said I was subject to the partial refund policy. Absolute insanity, these people are first class morons writing their policy and I am 23 years old - I will literally never support the NBA with my earnings from my bank job/investments/businesses owned and will spread the word throughout my vast & growing network of people. It’s unacceptable to treat people like this even if there wasn’t a global pandemic. Disappointed and disgusted with this horrendous brand known as the NBA. Done watching the sport.

I ordered a NBA jersey from this store said delivery would be 7 days I paid £16 delivery charge 2 months later still nothing been delivered I contacted them they sent me depstach details all in chinese which I cannot read chased them several times at first they kept telling me it was despatched and then totally ignored my emails have had to go through my credit card company for a refund not a trustworthy company to deal with I strongly recommend you steer well clear of this dodgy company.

you offer a bad return service because the refund portal doesn't work? Bad service

I paid extra for 2-day shipping, then my package arrived 5 days later. I called to follow-up since the item I ordered was a gift, and I was told there was nothing they could do, and they wouldn't reimburse the extra shipping cost I paid. Super misleading, and deceptive.

So i wrote the wrong address, which i my fault. When i wrote to the customer service, they responded autoemail, which was very confusing. If the email didn´t help me i should respond to email. Its been 5 days and i havn´t heard from them. I also tried calling them, but my call couldn´t get trough. Very bad customer service.