Navistar Van LinesReviews of navistarvanlines.com

Hello everyone We just moved from Texas to Florida First it all started nicely with giving us the quote and then when the people came to pickup they quote us the different price intact from 4800 to 8750 which I paid because I dint had any choice but then when we got the delivery they tried to squeeze more money and plus we have to undo so many things which was already paid for and last but not least our TV screen is Brocken and we tried to get an insurance money they said we will pay only 40 dollars So the punch line is lousiest service with lot of middle man’s and worst service experience Please if anybody is moving please take my advice and use anybody but them Our booking reference was 2478008

Never use this company to move your 83-year old mother. They will subcontract to a company that you will have no control or way to handle any issues that will come up. In my case, they subbed to a company with HUNDREDS of Better Business Bureau complaints for damaged goods and horrible treatment. The dispatcher, Alex became so angry when I simply asked clarifying questions that he began yelling obscenities at me and hung up on me without answering questions! When I followed up with Navistar customer service, they simply did not care nor was of ANY help whatsoever! Navistar sells a good story up front and Nicholas Demarco will sound believable to make the sale, but they will not live up to all of his promises. DO NOT TRUST this company with your move.

This company is a big bait and switch. We did 3 video walk thrus so that we could get most accurate quote. They quote u and you think they quoted u the correct size truck but then show up and clearly its not. Then claim protection behind a contract that u signed thinking it was the right size. Dont even get me started on their customer service. More like they blame the customer for their bait and switch scam. I do not recommend this company.

Repeated lies, scams. READ their draconian one sided contract first. Avoid the multiple Chris’ that work there. They scammed me a Senior Citizen and Veteran. Very slick.

This company deserves a zero star rating. They have been everything but helpful. They lied about delivery service, don’t answer the phone, and are rude when they do. The delivery guy doesn’t even know details about where your stuff is going or how long it will take to get there. The Navistar Customer service is rude and unhelpful. I’ve read about several unhappy customers as well who didn’t even get there stuff. THEY ARE A SCAM. DO NOT USE THEM.

One star is being to nice they are the worst company ever the people don't speak English nasty looking don't show up when they suppose to the BIGGEST SCAM they won't answer the phone when you call they are rude when they do DO NOT USE THEM YOU WILL LOSE YOUR MONEY AND YOUR STUFF

I have been speaking with one of your representatives and inquiring about you guys helping with our move. I have spoken with him already and today he sent me a text at a busy time. You can just read what was said. I was trying to read his text he sent this morning while unlocking my apartment and dealing with two kids and I accidentally sent hit a “haha” react because I have a iPhone. These accidents happen a lot but this is what your associate sent me immediately instead of approaching the matter in a better way. I’m sorry your associate was rude and immature and I would not like to do business with you all.

Having to give them a 1 isn’t worthy! Nothing but fraudulent scam artists that take your money, lie repeatedly and make you promises they never follow through on starting with ghosting clients for days on end and giving you the run having their client chase answers as to why no truck ever shows up or person ever calls you back. Lost money, lost time, almost lost my mind over a cross country move that never took place. Reviews on yelp and a lawsuit I found today after I told them I was done and thought to just google lawsuits on Navistar Van Lines that say they are in it for millions against them for fraudulence! BEWARE!!