NattysuperstoreReviews of nattysuperstore.com

Ordered product from Natty Superstore that was mailed out by UPS from Birmingham ,Alabama June 20th...product only got as far as Atlanta as UPS said they couldn't mail to PO box address(which is what I use)..product got returned to Natty Superstore..Asked them if it would be remailed or get my money back...July 5th someone finally replied back saying it had been remailed with an arrogant email stating "were not mind readers"...no idea what he was on about as you don't need to be a mind reader to look at an address and remail product or answer a simple question...Asked if it had been remailed using usps or once again ups and that I would need the tracking number as proof it was mailed to me...never got a reply back...contacted them several times over the next 5 weeks and still no reply,,their phone number on website doesn't work either..still never received product and got a chargeback done after contacting credit card company and filing a complaint. I also informed the Attorney General of the state of Alabama and the consumer affairs for the state of Alabama...Natty Superstore will soon be going BYE BYE...

I was asking for the refund policy on the non returnable items and this is how it went 😭. “ I don’t know what you are talking about. What is your order number stop being so cryptic this isn’t smuggling we are a small business. Give me your order number ” so I replied “ 😭😭I’m not being cryptic I’m just asking a simple question, what language do you speak I can make it easier for you to understand I’ll put it into Google translate. I’m asking will I get a refund if my item is damaged because I am looking to buy an item from you that is “non returnable” so I’m asking if it happens to be damaged will I get a refund?” he replies with “ Go buy elsewhere. Go back and read your sh!t ( had to put ! So it’s not inappropriate) and tell me am I being weird or are you. All supplements are refundable if unopened and you follow the procedure. You’re just a glorified time waster and we aren’t interested in selling to you. Thanks” so I replied Are you having a mid life crisis or something 😭😭why are you so angry what I’ve been asking is very simple and easily understandable “ Quite an unusual company