Jazz
Stop Expecting Corporate Treatment from Small Businesses
I love this lil niche shop! I really admire all the work that's gone into how well developed and rounded it's become! I appreciate Natty's efforts despite her personal hurdles. One thing I will note is: This is an online store/shop run by One Person, and she should be treated like one. I once had a delivery that was posted late during one of her struggles; when she was active again (which she always notifies publicly of either) I realized a bit later that my order hadn't gone out and reached out to her directly. It likely slipped thru the cracks, but she responded in kind by immediately shipping out and it was received within a business week! Too often I have seen customers complain if something hasn't gone as they would expect from a much larger business.