Nationwide FinancialReviews of nationwidefinancial.com

Nationwide was happy enough to close out my loan after I called to get the payoff amount and paid it. However, they neglected to tell me that any autopay would continue. After speaking to several different individuals and a manager over a period of WEEKS I still do not have my money back. There is no way for me to start or stop autopay without jumping through all the hoops they have set up on their phone system. I don’t understand how they could give me a payoff amount and not give me a heads up that the autopay needed to be stopped via another phone call. I believe it is intentional and they have now had use of my money for weeks.

My wife has a workplace retirement account that is managed by Nationwide. She has changed employers, and has been trying to rollover the account to another institution. Nationwide has thus far made that impossible to accomplish. Their requirement for "a signed letter of acceptance from the new provider on company letterhead" is just not something that the big brokerages provide (we have made the request). So thus far, the money is trapped with Nationwide. Every other workplace plan rollover requires only a form signed and submitted to make the transfer. It seems that Nationwide want to make it as close to impossible as they can to move the money elsewhere, apparently to trap the retirement savings with them.