twiggy52
IF YOU 'RE FROM ENGLAND DO NOT BUY FROM THIS COMPANY
I ordered some capsules for my husband whohas problems with swollen legs. What the shipping notice doesn't tell you is that there will be duty charge when the order gets to England which in my case was £67. Also there was no mention of having to get the product checked by a physician before taking. It is in very small letters on the bottle. In our case because of the medication my husband is on , it is not recommended that he take them. I started a return process, bearing in mind the medication had cost me £177 and custom duty £67 , the cost of returning the product came to£29. A sum of £106 just on postage and return with no help from the company. If when advertising these things were made clear to the customer I for 1 would not have entered into the transaction. Also you are signed up to a monthly subscription before you even receive the product which I had to cancel after they had taken a months subscription from my account which was refunded.
Response from Nation Health MDFeb 7, 2026
Hi twiggy52, Thank you for sharing your experience. We’re very sorry for the frustration caused by customs charges, return costs, and subscription confusion. We understand how upsetting this must have been, especially given your husband’s health considerations. We appreciate your feedback and will work to make shipping, health warnings, and subscription details clearer for our international customers. If you need any assistance with your return or refund, please don’t hesitate to reach out to our customer support team.




