Nation Health MDReviews of nationhealthmd.com

Response from Nation Health MDJul 22, 2026

Dear Harley, We’re sorry to hear that your experience didn’t meet your expectations. We sincerely apologize for the frustration and concern this situation has caused. After reviewing your account, we found that your initial order, placed on July 12, 2026, was successfully processed under our Subscribe & Save program. This offer also included enrollment in our Vitality Program, which begins with a complimentary trial and automatically renews into a paid membership unless canceled before the trial period ends, as disclosed during checkout and in the order confirmation. We can confirm that your Vitality Program membership has now been canceled, and a full refund for the membership charge has been processed.  We want to assure you that we take customer concerns seriously and do not process unauthorized charges. We regret that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns. Your feedback is valuable to us and helps us improve both our products and our customer experience. If there's anything else we can assist you with, please don't hesitate to reach out. Our Customer Support team is available 24/7 at (800) 490-3169, and we'd be happy to answer any questions or provide further assistance. Thank you for sharing your thoughts—we’re committed to improving and providing a better experience for you in the future.

Response from Nation Health MDJul 21, 2026

Dear James, We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to improve. After reviewing your order, we can confirm that we have received your returned package. Our Customer Support also sent you an email regarding your refund. Unfortunately, we were unable to process the refund back to your original payment method, so we'll be issuing your refund by check instead. To complete the process, please reply to our email with the mailing address where you'd like the check to be sent. Once the check has been processed, you can expect to receive it within 1–2 weeks. Our Customer Support team is available 24/7 at (800) 490-3169, and we’d be happy to discuss your concerns and work toward a better resolution. Thank you for sharing your thoughts—we’re committed to improving and providing a better experience for you in the future.

Response from Nation Health MDJul 6, 2026

Hi Laurie, Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced while trying to cancel your subscription. We've confirmed that your subscription has already been canceled, so there will be no future recurring shipments or charges. If you have received the order and no longer wish to keep it, you may return it in accordance with our return policy for a refund. We regret that your experience did not meet your expectations and appreciate you taking the time to share your concerns.

Response from Nation Health MDJul 6, 2026

Hi Harriet, Thank you for reaching out, and we sincerely apologize for the confusion and frustration surrounding your order. We've confirmed that your order has now been fully refunded. If you still receive the package, you may simply return it using the return instructions provided. Once the return is received, no further action will be required on your part. We appreciate your patience and apologize again for the inconvenience this experience has caused. If you have any additional questions, please let us know—we're happy to help.

Response from Nation Health MDJul 4, 2026

Hi Beth Ann, We sincerely apologize for your frustrating experience and understand why you're upset. We're sorry for the confusion regarding the offers, subscriptions, charges, and the delays with your refunds. We'd like to review your account, confirm that any subscriptions are canceled, and verify the status of both refunds. If you haven't already, please provide your order number or the email used for your purchase so we can investigate and assist you further. We appreciate you bringing this to our attention and are committed to resolving this as quickly as possible.

Response from Nation Health MDJul 4, 2026

Hi Steve, Thank you for your feedback. We sincerely apologize for the frustration you experienced during checkout and for the concerns regarding the Vitality Club membership charges. We understand how upsetting this situation has been. We're sorry to hear that this did not meet your expectations. We'd like the opportunity to review your account and ensure the membership status and billing have been handled correctly. If you haven't already done so, please reply with your order details or the email address associated with your account so we can investigate further and assist you. We appreciate you bringing this to our attention.

Response from Nation Health MDJul 4, 2026

Hi Scott, Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. After reviewing your account with PureHealth Research, we can confirm the charges you referenced. We also understand that these transactions are currently being disputed through PayPal. Once the disputes have been resolved with PayPal, we will be able to process the applicable refund. This helps ensure that duplicate refunds are not issued while the payment dispute is under review. We appreciate your patience during this process and want to assure you that we are committed to working with you toward a resolution. If you have any questions or need further assistance after the PayPal disputes have concluded, please don't hesitate to contact us. Again, we sincerely apologize for your experience and appreciate the opportunity to address your concerns.

Response from Nation Health MDJun 14, 2026

Hi Kathleen, We’re sorry to hear about your experience and understand how frustrating unexpected charges and difficulty reaching support can be. We take billing concerns very seriously and never want our customers to feel unheard. We apologize for any inconvenience you experienced while attempting to contact our customer service team. If there are questions regarding multiple charges, subscription enrollment, or account activity, we would appreciate the opportunity to review your account and investigate the matter thoroughly. Our goal is to ensure that any billing concerns are addressed accurately and fairly. Please contact our support team directly with your order information so we can look into the charges and assist with resolving any outstanding issues. We value your feedback and are committed to improving the customer experience.