Sid L.
Had I seen this site before placing my…
Had I seen this site before placing my online order, I would not have placed my order with Nation Health MD My experience of ordering online from National Health MD and it’s charging are unhappy and frustrating. 1). Online website order was placed by me for Lymph MD only. Invoice id 779888 was created for $ 30.74. 2). Another invoice ultracart order id 779888UPG was created by adding item CL Switch which was not ordered by me. Details of the charge for CL Switch below Special Offer Buy 2 Get 2 Free you save $ 98. Unit price $ 24.50 Amount $ 98 Note if 2 free then the amount is 2 x 24.50 which is $ 49 instead of $ 98 3). I received only Lymph MD which I ordered 4). My online order was placed to buy with PayPal balance account. 5). My credit card information was collected and it was added to PayPal account by Nation Health MD without my knowledge. 6). I contacted both Nation Health MD and PayPal for refund for the CL Switch which I didn’t order and it was not received by me. 7) So far I have not received any refund Hope to get refund as soon as possible before I think of complaing to others for resolution on this never ordered and not delivered item. Thanks for the opportunity to write here
Response from Nation Health MDJan 14, 2025
Hi Sid. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience and frustration caused by your experience. We understand how concerning this situation is and regret any confusion. We assure you that we take these matters seriously and are committed to resolving this issue promptly. To address your concerns and rectify the issue,we kindly ask that you contact our customer service team directly. By speaking with one of our representatives directly, we can provide you with more detailed information and work to resolve any issues or questions you may have. You may reach us via email, live chat, or by calling toll-free at (800) 490-3169 available Mon-Sun 24/7. For callers outside the US, please use +1-703-584-5395. We are committed to addressing your concerns promptly, including resolving the delivery issue and ensuring your satisfaction with our service. We truly value your feedback and appreciate the opportunity to make things right. Please don’t hesitate to reach out so we can assist you further.




