National Passport ServiceReviews of nationalpassportservice.com

Extremely happy with the immediate response and turn-around!!! Thank you!!!

Everyone was extremely helpful, really patient with all my questions, and just very pleasant in every way. And they very quickly got me my passport!

Rosalee was by far the best customer service representative I have ever had the pleasure of working with. She went above and beyond the call of duty to help me and my business out. I am so impressed by your service I will tell everyone I know how fantastic it is. Regards, Kathryn DiGiovanni

My wife and I were 100 percent satisfied with the help we received from National Passport Service. As anyone facing the problem would recognize, it's an anxious moment when you belatedly realize--with very little time to spare--that your passport, although valid, will not be valid long enough after an intended international departure to meet the visa requirements of the country you're visiting. That was my wife's situation. And it certainly doesn't reduce your anxiety to have to put your passport in the mail and hope it gets processed on time. Because we did not have friends who had personally used an expediting service, we pretty much took a gamble on National Passport Service based on a couple of online reviews. It turns out our confidence was well-placed. Their directions were clear. The intake processing was efficient. Their website made it possible to verify their receipt of our paperwork and to check that processing was proceeding. If anything, we got my wife's new passport even sooner than had been promised. Expediting services are not inexpensive, but National Passport Service's pricing was at least competitive. What you pay for is efficiency and dependability. And that's we got. We are grateful.

Excellent service provider we received our passports on time this morning for a trip to Italy. Our families traveling to Italy and a children's passports were expired, they walked us to the entire process with ease with all the step-by-step instructions and Passports received on time will recommend to family and friends

Fantastic service they secured my passport and visa on time with no issues. The agency was very supportive with all our questions and bottom line it worked. I found out about this company from CVS this was a really good recommendation. We will be going to China on time this weekend.

I'm leaving for a cruise and didn't realize my passport was expired. When I realized it, I only had a couple of weeks before leaving so I looked into one of those expediting services because I didn't want to risk it not coming back in time by doing it the traditional way and I didn't have time to make an appointment. I was afraid to use and expediting service because I wasn't sure about how legit they all were but I knew I had no choice. I called one up and was told all the things that I needed and that I needed new pictures. I went to CVS and took the pic and while looking at the pictures realized that the booklet the pictures come in had an advertisement for NationalPassportService.com. I was so happy because I was still feeling skeptical about using the other service because the reviews were spotty and the good reviews sounded like they came from company itself so I was so relieved that this service was attached to CVS because I felt that they must have been legit. I filled out the online info and someone called me back in an hour or so as the site said. The woman was very nice and explained what I needed to do and said she would also send me an email with the same instructions. I sent off everything the next day. I tracked the process the whole time on their website and the travel.state.gov website and it couldn't have gone more smoothly. I was extremely nervous still so I even sent a couple of emails along the way and was responded to right away. She even gave me a call at one point to assure me that all was well because our email exchanged appeared to have a little miscommunication and instead of us going back and forth through email she picked up the phone (seriously who does that anymore). I did the 8-10 day process and I got the passport on the 8th day and I began the process just before a holiday (Labor Day). They are legit. It's expensive but if you need this service because you waited until the last minute like I did, you won't regret the expense because you really have no other choice but to use a service like this. The only other thing you can do is go to the passport agency. If you can do that, definitely do so, but when you can't try them. Also, they advertised in the picture booklet from CVS a rebate for the cost of the pictures. I didn't send my rebate off yet so I can't review that but if it works that even better.

Excellent customer service and easy to follow. Saved me the headache of doing this myself in person.