Gold Star C.
One of the worst experiences I’ve had…
One of the worst experiences I’ve had in over 20 years in the business. We ordered parts from National Autobody Parts Warehouse through Miss Aryial — she sent the wrong bumper even though we provided all the correct info. It took forever to get them to admit the mistake. They finally agreed to take the return but made us do it online, which was strange. A week later, no new bumper — turns out they lost our order and never shipped it. Now the correct bumper costs almost $250 more, and they’re refusing to send it unless we pay the difference. When I asked for a supervisor, the rep refused and even hung up on me. Completely unprofessional — stay away from this company.