I ordered clothing from Namarie in June of 2025. Sizes run large so I had to exchange. All orders are made to order, even an exchange. It is now 5 moths later and still no clothing. Customer service was ok the first few months and now none. I have tried all of their support sites as well I am so disappointed, this clothing line is expensive I am out the money and feel I have no recourse. I would not recommend.
ER
Erica
Scam
Ordered 7/22. Still haven’t heard anything as of 10/20. Will report to Better Business Bureau and will try to get my money back by reporting as fraud to my credit card company. Definitely a scam.
ST
Steph
Haven’t received my order
Haven’t received my order I placed in July. Have received zero emails or correspondence back from them.
CO
Consumer
Never got my money back!
It took forever for them to ship my order. After multiple emails and a month later I finally received my trucking number. Items were poorly designed and looked very odd when I tried it on, especially the tops (unnecessary thick padding and weirdly shaped) you have to be completely flat and wide chested for it to look OK on you, legging were sliding down right away even though the size was correct. I returned the items and request a refund. They simply ignored me and didn’t follow their return policy.
BS
Bree S.
Terrible!!!!
Theift! Took FIVE months to get my order, had to pay for additional shipping because the company didn't cover it, and then they sent the wrong sizes and are now refusing to refund because the return window close... because they never respond until it's beyond the window with the return links!!! Worst experience ever!!! Products are poorly made as well! Save your time and money!!
AS
Ash
Extremely poor experience—DELAYED delivery, bad product, ignored returns, blocked after asking questions
I waited four months for my order to arrive, and when it finally did, I was disappointed. The leggings are not suitable for performance, they feel poorly made, the fit is awkward, and they don’t hold up in use.
I tried to return them, but despite meeting the return requirements, the company ignored my requests for weeks. When I reached out again to ask for certification proving the product is truly “plastic-free” (after seeing Reddit and Instagram posts raising this concern), they blocked me immediately.
This behavior shows they only care about their image, not customer concerns. I feel misled, out of pocket, and greenwashed. It’s baffling that a company can continue selling by making false environmental claims, and then silence anyone who asks questions and blocking real reviews. Zero stars
KR
Kris
Yes, it's bad....
Unfortunately, the negative reviews about shipping delays, poor customer service, and product quality are accurate.
I placed a pre-order in May (with a June delivery estimate), but didn’t receive the leggings until the end of July. Despite multiple follow-ups, I was repeatedly given new shipping dates, only for them to be missed without any proactive communication. I finally asked to cancel the order—only then did it ship, hours later.
According to their size chart, I’m a true medium (29" waist), but the leggings were too big, lacked structure, and looked frumpy. After one wash on a cold, delicate cycle, the seams looked worn and ragged. I think they must be skewing the reviews on their website.
Still, desperate to find a plastic-free legging and hoping that a smaller size would be better, I placed a new order in early July. Despite a follow-up, I have still received no shipping updates nor a response (over three weeks later). Shame on me for thinking it would be different. At this point, I’ll be initiating a chargeback.
I wanted to support them, but the poor quality, dismal customer service, and overall hassle just aren't worth it. I personally can’t recommend nor support a company with such unprofessional and opaque business practices. It's crazy to me that anyone thinks they can build and sustain a company this way...
KH
Katie H.
Still haven’t received items I paid for weeks ago
Namarie accepted my payment on 08/08/25 and it is now 08/21/25 and still no response to multiple emails asking where my items are. On their own website they say US orders will arrive in 5-7 business days. I’m very disappointed in this company. It makes me wonder if they are being dishonest about the fibers they use for their clothing too. I went with this company because of all their claims of having natural fiber clothing.