Elizabeth
They still haven't refunded me for my return!
I bought a Samsung Galaxy S7 Edge and the battery life was absolutely horrible. Also it didn't match my carrier so I either had to return the phone or switch carriers. I decided to return the phone, which seemed like the easier option. I followed all the return instructions and they even sent an email saying that they had received the package. August 14, 2018 is when they sent that email it is now October and I still have not been refunded! They have not answered any emails I have sent since then. I will never buy anything from them again!