Mywatchstrap is listed under Computers & Phones.
Mywatchstrap (mywatchstrap.com) has 4 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing4 approved reviews, newest moderated first
Mrs de H.
My first experience was buying a leather look strap for my Apple watch. Within days it had started to peel. I raised an incident with customer service. They replied with a tracking no, and a link to track. The link didn’t work. Stupidly I went back for more ordering a Black Friday 3 strap deal. 2 straps arrived, still waiting for the 3rd. Again, a response referring to a tracking link that doesn’t work. Don’t buy from here !
Kevin F.
Ordered a silicone strap for my Apple watch on 13 Oct 2023. Order acknowledgement email quoted a shipping method of "Standard Delivery 2-3 days". On 17 Oct 2023 I received a 'your items are on their way' email quoting a tracking number. Clicked on the tracking number to find the item was being shipped from China and would arrive on 7 Nov. Tried to contact mywatchstrap about the delay, which was not mentioned when I placed the order, but got no response. The item eventually arrived on 30 Oct. On fitting the strap for the first time, a small part fell off. I managed to attach the part again but am now not confident about how long the strap will last. Won't be placing further orders.
Philip K.
Bought a Milanese strap for my Apple 8 but the magnet has already started to fail. Tried to contact the company but no response as yet. From the earlier review, I am not holding my breathe. Disapppinted. Update 7th October : No response to any messages and now the attachment joining the strap to the watch has come away. Rubbish. Going to contact my credit card company and ask for a refund, don’t know why these crooks should sell shoddy stuff and then not take any responsibility.
Max B.
Ordered a black textile strap for my Apple watch and received all the usual email confirmations. Got a message stating the strap had been delivered but checking on the Royal Mail site using the tracking number, I discovered it had been sent to Norfolk – I live in London! Royal Mail told me a different postcode had been specified in the order. I have repeatedly tried to contact them by site contact form and direct email, and now even by the "chat" facility on their website, but all to no avail, even though I got an automated reply that my query would be answered within 7 days. That was TEN days ago. Everything about their website yells "scam"! There is no way to contact them by telephone, and the reviews given on-site – ALL five stars, BTW – don't seem to come from anywhere; there's no way to leave a review on-site. The chat bot NEVER responds in any meaningful way.
