Ashley
Can’t make redemptions!
I’ve had $100 sitting in my account ready to withdraw for over a month and a half, but I can’t. I keep getting errors, but support says they’re temporarily unable to process redemptions while they make improvements to the platform. They told me this on August 15, mind you. Funnily enough, there is nothing stated about these “temporary” redemption issues when they take your money. If this isn’t a bait and switch, I don’t know what is. BUYER BEWARE as you will apparently never be able to withdraw your winnings from MySweepz.
Response from MySweepzOct 6, 2026
Hello, We sincerely apologize for the inconvenience and frustration this has caused. We’re aware of the current redemption issue, and our team is actively working to resolve it as soon as possible. Please contact our Support Team so they can review your case and assist you with the latest information regarding your redemption. Thank you for your patience and understanding.




