Royal Portraits curates authentic 19th century portraits and Renaissance era oil paintings and combines them with your face. The process is very simple. You upload a photo, and our insanely talented team of world-class artists will do the rest.
Myroyalportraits (myroyalportraits.com) has 124 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Patrick M.
Appears to be a scam! Step 1- Delete all Facebook comments of unsatisfied customers. Step 2- Send a photoshopped photo of the completed project. Step 3- Blame COVID and the shipping company for the delay. Step 4- communicate that the portrait was ‘lost in the mail’ and blame the shipping company. Step 5- Delay responding to a refund request until the charge-back period has expired and credit card payment is received. Step 6- Rinse and repeat.
Paul K.
I fear I've fallen for a scam. There is absolutely no customer service. They do not respond to order status requests. They do send email solicitations several times a weeks. Requests for updates get an auto responder stating that they will reply in 72 hours. Sad.
Gabriela Neumayer J.
Placed an order for Father’s Day and I received it late *and* it was the wrong painting. I’ve been waiting since for the correct painting to be sent and NOTHING. They don’t answer emails. Horrible business.
Tina Hershey G.
I ordered a portrait May 21 and it has never arrived (it's been 10 weeks). They will not return my emails asking for information about my order.
Daniel
Awful company. I purchased something for fathers day. The wrong item arrived with someone else's order. Having tried to contact them, their response is slow and scarce. My request for a refund was rejected and I feel incredibly cheated.
Kim G.
Scammers. Ordered in May. Nothing delivered. Customer service say they will do something then don't. 4 emails in I'm no further along. Then they have the cheek to offer a discount code for future purposes. Will be reporting to Instagram as a scam business. Seems a theme here.
Z A.
Horrible experience. Poor quality. Long wait time. We feel scammed! Customer support did not give a damn about our complaints.
A L.
Worst experience ever. Ordered a piece on April 26th, eventually arrived 21st of June!!! Wish I hadn't bothered, its off centre, corners are overlapping, looks rushed and shoddy. Although their support team vow to get back in touch after 72 hours its way longer and I doubt I'll get a reply after complaining about what turned up!
