Jen R.
Wish I could give zero stars
Wish I could give zero stars. TOTAL SCAM COMPANY SAME HAPPENED TO ME AS PREVIOUS REVIEWS!! SCAM SCAM SCAM!
Royal Portraits curates authentic 19th century portraits and Renaissance era oil paintings and combines them with your face. The process is very simple. You upload a photo, and our insanely talented team of world-class artists will do the rest.
Myroyalportraits (myroyalportraits.com) has 124 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 122 reviews with 1 star · Clear filters
Jen R.
Wish I could give zero stars. TOTAL SCAM COMPANY SAME HAPPENED TO ME AS PREVIOUS REVIEWS!! SCAM SCAM SCAM!
Marcus H.
This is a scam!!! Ordered a portrait in May and still haven’t received it. It’s been over 4 months. Their support replied that the package was lost in the mail. It’s a scam! Do not order!!!!!
Derek
Same as all the other reviews. 6 weeks since ordering and no order or response to my inquiries. Took me for almost $300. Scumbags.
Katerina A.
SCAMMMMMMM please dont waste your money still waiting ona refund
Maggie P.
I should have scouted their site more diligently before ordering. Note there is ABSOLUTELY NO CONTACT NUMBER ON THEIR SITE. also note the contact email on their site is not the contact email on their Instagram account. Absolute SCAM. I have made 4 attempts to get info on my order. It’s been over 2 months since purchase. I am Contesting purchase with my bank tomorrow. So totally disappointed.
Tucker A.
I paid extra to rush order my portrait for my Dad’s birthday. I was supposed to receive a tracking number in 1-3 weeks. It’s now been 33 days. I contacted them literally 5 times, not asking for a full refund, just a refund on the extra I spent to have it rushed since I didn’t get what I paid for. A $10 refund. They’ve ignored every request, and when I finally was able to get in touch with someone they pretended they would get back to me the next day, but never did. I still haven’t received my item or a tracking number. Now I’m contesting it with my bank.
Maria M.
I ordered three Royal Portraits on 17 July 2020 and spent £150. I was sent a reference number and told I would receive tracking details in due course. After 5 weeks passed still nothing received, but I had been (and am still) constantly bombarded by email promo from this company offering discounts etc. The marketing all looks very professional. At that 5 week point they sent a ‘checking in’ email implying that my portraits would be with me very soon. I replied to this asking them to send me tracking details. One of their ‘customer service’ people then emailed me back to say one of my photographs was not clear enough and could I send another. I did this immediately and was then given a brand new order number for ALL THREE of the portraits I had ordered and received a message saying ‘thank you for your order’. So the clock started ticking again for my delivery expectations, and having read these reviews I now assume this was just another stalling tactic on their part. If there was a problem with one of my photographs I can not understand why they waited 5 weeks to tell me that?! It is now 3 October 2020 and still nothing. I emailed the company a couple of weeks ago to chase this order and no reply at all. Having read all of your comments it seems as if we have all been well and truly scammed. Does anyone know what we can do to take this further and get our money back? There must be something that can be done under consumer law?
Hanz
You guys we all need to report them on Instagram, Etsy etc. I just reported the page as fraud to prevent others being scammed.Waited 3 months and called bs. They have a big lawsuit coming