thomas jerome N.
Not Transparent or Customer-Friendly
I tried to leave a review about a dealership using MyReputation.com but quickly realised it isn’t a true public review platform. There’s no clear way for customers to submit independent feedback unless it’s solicited through a dealer’s internal link or email. The site gives the impression of hosting genuine reviews, but in reality, it’s part of a reputation management system controlled by businesses themselves. This defeats the purpose of open, transparent consumer feedback. If you want to share your honest experience, you're better off using platforms like Trustpilot or Google Reviews where the public can actually post reviews freely. It’s disappointing that a site branded as “MyReputation” seems more about protecting businesses than empowering customers.