I would not recommend Precise Plumbing & Air.
I scheduled an appointment specifically for a diagnostic because my HVAC system was having issues. When the technician, Ash, arrived, he spent only a few minutes looking at the system and then immediately quoted me approximately $1,500 in repairs without clearly identifying the actual problem.
When I asked how he knew what needed to be fixed, he said he would need to perform additional diagnostics to determine the issue and wanted to charge me another $150 for that service. My understanding was that the purpose of the appointment I booked was to diagnose the problem in the first place.
The experience felt confusing and not straightforward. I left without a clear explanation of what was wrong with my system and felt pressured into approving costly repairs before the root cause had even been identified. Transparency and communication are important when dealing with expensive HVAC repairs, and unfortunately, this experience did not meet my expectations.
DG
Dave G.
Exceptional Service from Precise Plumbing – Highly Recommended!
We recently had an unexpected plumbing emergency when our basement started flooding due to a blocked drain. It started with water pooling around the floor drain, and within no time, it was spreading across the basement. We knew we needed a professional right away, so we called Precise Plumbing in Mississauga.
From the moment we spoke to them, they were incredibly responsive and reassuring. They understood the urgency of the situation and had a plumber at our home in no time. When the team arrived, they quickly assessed the problem, explaining that a severe blockage had caused water to back up into the basement. What stood out immediately was how professional and calm they were, even though we were in full panic mode.
They got to work right away, using specialized equipment to clear the drain. It was clear they knew exactly what they were doing, and within a short time, the water started draining properly again. But what really impressed us was that they didn’t just stop at fixing the issue—they took the time to investigate why it had happened in the first place. They found a buildup of debris and grease that had been accumulating for years, something we never even thought could cause such a disaster.
Once the blockage was cleared, they went the extra mile by flushing out the entire system to prevent future issues. They also gave us some great advice on how to maintain our drains to avoid another situation like this. On top of that, they made sure everything was cleaned up before they left. Even though our basement had been a disaster zone just an hour earlier, they left it looking better than before.
What really made this experience stand out was their professionalism and courtesy. They were friendly, patient, and never made us feel like just another job on their list. It’s clear they genuinely care about their customers and take pride in their work.
If you ever need a reliable plumber in Mississauga, I can’t recommend Precise Plumbing enough. Their quick response, expertise, and outstanding customer service turned what could have been a nightmare into a stress-free experience. We are so grateful for their help and will absolutely be calling them for any future plumbing needs.
JM
John M.
Best Plumbing Solution Company
I was having some trouble with my plumbing and needed a solution fast. I did some research and found Precise Plumbing. They had great reviews and I decided to give them a try. They were able to come out the same day and fixed my plumbing issue quickly and efficiently. I was very impressed with their service and will definitely use them again in the future!