Dan S.
We Expected It, But. . . .
When my mother had to move into a care facility that did not allow pets, we had to move fast to accommodate her cat. I contacted Ultra Lite because they manufacture kennels used at the cat shelter where I volunteer and I am familiar with their quality products. Glen was able to expedite delivery of a kennel, which arrived quickly and went together exactly as the directions indicated they would. The only hitch was that the "pine pins" that hold the shelf floors to the frame were omitted from the parts package. They mailed those quickly. If you require a quality kennel, Ultra Lite is the way to go.
Response from Ultra Lite Products, Inc.Sep 4, 2024
Thank you for the review, glad we could help!! Sorry about the pine clips! Glen




