Haoua D.
My experience with Total Health…
My experience with Total Health Dentistry and Dr. Gregory A. Spielmann was underwhelming. While the office was clean and the staff friendly, the dental care fell short of my expectations. Dr. Spielmann seemed rushed during my appointment, and I didn’t feel like he fully listened to my concerns. The treatment plan felt generic, lacking personalization, and I didn’t see the improvement I hoped for. Additionally, the billing process was confusing, with unexpected charges that weren’t clearly explained. Overall, the experience was mediocre, and I’m hesitant to return or recommend the practice to others.
Response from Total Health Dentistry - Dr. Gregory A SpielmannAug 12, 2024
We have no record of you every being a patient in our office. You say you did not see the improvement you had hoped for... what procedure(s) were actually completed in our office? Our treatment plans are always individually created to address the specific treatment needs of each patient. We also give each patient a detailed breakdown of charges - including procedure codes, the charge associated with each code, estimated coverage by insurance (if applicable) and patient responsibility. We are also happy to answer any questions patients have. What charges did you see that you did not understand? Did you request clarification? We are always happy to discuss a patient's account with the patient to provide clarification whenever requested.