ObligoReviews of myobligo.com

Absolute deplorable business practices by taking advantage of those in financial need and overall charging them more without a care for the tenants. I was lied to about how their services work and trying to get in touch with any 'customer support' is near impossible, and when you do you cannot believe a word you can say. I spoke with one customer service agent who contradicted herself three times in about 10-15 minutes on a phone call which took months of complaints and attempting to reach out to even get into contact with. I understand that at times it may seem like a good option, but using this service as a tenant or landlord will always come back to bite you in the ass so it is best to avoid this scam for all intents and purposes.

I cannot believe I am taking this route. I typically never leave bad reviews. My apartment complex messed up the final charge for the move out. Now oblige is trying to charge me. I have been in touch with them and explained and although I have been told they would stop trying to pull this payment, and figure out the mistake, it continues. I have spent $150 in bank overdraft fees because of this shit. The company should not exist and does not care what your dealing with.

We had to use Obligo to pay for rent and deposit. The system offers two payment options, either payment through bank wire which is free or by credit card which entails a 2 to 3% fee. We wanted to avoid the fees since the amount was high and pay with a bank transfer but the system got stuck and we were in an endless loop of verifying our account, which we did over and over. Upon contacting Obligo support, they said it was a technical issue and opened a ticket. We told them that we had to urgently make the payment or else we would lose the apartment as our leasing agent was getting impatient. Obligo told us first that the problem would be fixed the same day, then they said it would be fixed the next morning and when we asked for a timeline, they just went silent. We were eventually compelled into paying by credit card and had to pay close to 400$ because of their incompetence. The worst part is that after Obligo ignored our question about when the problem would be solved, they sent us an email congratulating us on making the payment even though the problem we reported and for which a ticket was opened was never solved. Bottom line, Obligo offers the option of payment for no fees but the system breaks down and they don't care. it's extorsion at its finest. Their support service seems to be managed by bots so you feel like you are talking to a wall. We were offered an apology for our "inconvenience" and were told that "We will definitely reflect on your feedback and this would help us to provide a better experience to renters and our partner landlords". I don't care, we lost almost 400$ because of your incompetence. If you can avoid Obligo when paying your deposit, do it. UPDATE: Obligo reached out to us and refunded us the credit card fees in the form of a eGift card. It was done very quickly, we appreciated that.

Horrible scammy company that I will NOT use again. I used this company upon the referral of Common Living Inc., the property that I was moving into. An entire year after moving out of said property due to multiple issues, I was contacted by Obligo who stated that I owed them a security deposit. When I reached out to Obligo, they admitted that they had no record that I owed them anything but because Common Living told them I owed money, they had no choice but to accept their word. Even after I presented a court judgement against Common proving that not only did I not owe Common any money, but that they, in fact, owed me thousands of dollars in damages, Obligo stated that there was nothing they could do as they did not "want to get in the middle of anything" and they could only listen to the landlord when it came to matters such as these. For months I had to deal with calls and emails threatening to ruin my credit. They only went away when Common lost their appeal against me in small claims court.

Malicious scam company designed to help landlords steal tenant security deposits even more easily than usual.

The first time I used it, I had two charges that we itemized and so I put in the 1st charge and it closed the whole deposit accounting out and I was not allowed to add in the 2nd charge. Nowhere did is say please take all itemized charged and just enter in the whole amount due. Then after several attempts I could not get ahold of anyone. When I did, Roberto did not resolve the problem. He dismissed me and the problem is still outstanding.

Do not use this service. The account holder is the landlord, not you. If your landlord does not close your account you will be eternally charged monthly fees. I contacted them several times after I moved out and they refused to close and kept charging me. It wasn't until I worked with my CC company and have them blocked that the finally agreed to close the account.

If there was an option for zero or negative stars, I would give them this. I was forced to leave my apartment in NYC in March 2021 bc I had months of mice issues that the landlord was not able to fix. Look up my google review of Stonehenge in NYC and you’ll see photos of the mice. Note I rented during covid when most renters weren’t paying rent and I continued to pay rent to my landlord as I tried to be an honest person. Well, when I was forced to flee the apartment for safety issues (not only for me but bc of of the danger mice and mice feces presented for my service dog) bc it wasnt habitable. After I left, the landlord told Obligo that I left and obligo then charged me. Obligo never contacted me first to see what happened. They have been harassing me for a year and a half and even took money out of a joint checking account I have with someone else….without permission. Super sick of big NYC companies bullying disabled persons who tried to do the right thing.