FortivaReviews of myfortiva.com

Fortiva Retail Credit, which was offered by our dental office, has horrible customer service. We spoke to a supervisor who was to take care of an issue, however he never did. We tried to resolve the issue through chatting with another supervisor, sent an email and had other representatives respond to multiple exchanges, and they all failed to address, acknowledge, explain, or live up to what we were told. When we phoned back, they stated they had no record of the call with the supervisor, though two of us were on the phone when we spoke to him, the call was on our call log, and a payment was made on that same date while on the phone with the supervisor. The loan was paid in full very early (a little over a month when it started). Good riddance Fortiva! Steer clear if you are offered Fortiva as an option from a vendor.

When they ask you to sign up for the 0% financing for 6 months through FORTIVA retail services- DO NOT SIGN UP FOR IT! I paid off my account in 4 months and was told as soon as I did I would be all set and the account would be closed and zeroes out. 1 year later FORTIVA had left the account open and charged me a $79 fee, then a $35 penalty for not paying within 30 days. When I called customer service to find out why I have a charge on a zero balance account, they refused to remove the charge and demanded I pay The annual fee before they would close the account, and if I did not they were going to report me to the credit agencies! So beware of the deceptive business practice here- and save yourself the hassle by avoiding the Bob's discount furniture "zero percent financing for 6 months" or you'll end up paying after it's paid off

STAY AWAY!!! Even though you mail your payment on the 24th of the month prior, they will say it didn't get to them until the 8th. EVERY month they tried to put a late fee on me. I even got the printout from US Bank showing that they cashed my MO on the 3rd! DO NOT GET A FORTIVA CARD!!!

I have yet to get my card in the mail i have called customer service twice already about not getting my cards so the cancelled the first set and sent out a second set but yet still nothing now they say i owe them money for an annual fee which i cant use the account at all and shouldnt be activated since i havent got my cards in the mail yet

This is a very expensive credit card, ripping the customers with very high interest rate 36%, monthly fee of more than $7 and late fee $41 if the payment is made after 5 pm, is almost an scammer....is better don't use this type of credit cards.

We were in the market for a new living room set. Went shopping and the salesman talked us into the more expensive option. Didn’t have that much $$ on hand so we financed a portion of it with them…and they use fortiva. We didn’t choose them, it was the only option… I want to make that clear. They gave us 12 months zero interest. On the first bill there was a $78 annual card fee…we don’t have a card and never received one and literally only had the account for two weeks and they already tacked on $80 in fees because also get this in order to receive my bill in the mail every month I also get charged a $2 statement fee. So here’s the part that really ***** me off, they also charge 36% interest on that hahaha so it’s an additional $2.06 every single month getting added to my balance and for what?? So I get the freaking bill?!! In order to make a payment you MUST create an online account, (or mail it in) no making a payment in the actual store where we made the purchase. Ok you think no big deal right…WRONG!! They make it as hard and confusing as possible to get the account set up. I’m a modern woman under 40 and skilled with computers but this was ***** me the **** off!!!! I promise you half of the people I know wouldn’t have been able to get it set up! ALSO if you make your payment after 5 pm eastern standard time on the date it’s due it’s considered late…in what world?!?! Thank god I noticed this when I made my very first payment and made a note of it, but again most people wouldn’t notice and may have gotten a late fee and interest for that. I can pay any of my other bills as long as the payment is made before midnight and it’s not late. It’s so dumb and feels so unfair like these guys are pirates and they are literally getting away with it. Historically speaking the mob didn’t even take 36% interest!! Class action lawsuit anyone? Let’s get some of our fees back!!! Beware, beware, beware

32% interest..... Bend You Over Interest..... DON'T DO IT...... It should be illegal.....

After paying my monthly billing statement, I set up auto pay using ACH. The very same day, they charged me for the entire balance on my account! When I complained, after finally ONLINE CHATTING with a supervisor, they told me they would refund the money in approximately 10 days. I was FURIOUS. So I put a stop payment on the charge and cancelled my autopay. This is a Mickey Mouse operation entirely. Just read through the rest of their reviews.