FortivaReviews of myfortiva.com

I got this credit around Sept. of 2025, I used it in October for my trip, due date for repaying was on the 3rd, I had no service from where I was at. Get back to my state on the 3rd, made a payment that day and because I was a minute off they charged me late fee and that was on the 4th. All my other credit card statements I get them 2 weeks later. This company you pay them today and tomorrow you get a statement out to you. Customer service is terrible, I had to request to speak to someone higher to resolve my problem. Every month is a different reason as to why im paying more. I dont like this company and would not recommend. They suppose to fix your credit not ruining it.

Fortiva gave me a card for $1000 credit. I used it and paid it off several times, and even used it for some of my monthly payments. Then suddenly they closed the card on me saying “Unexpected Account Activity”. For some reason their fraud department decided that I was doing some criminal activity, which I wasn’t. When I called their customer service all they said was that they could close my account at any time. The customer service were rude and treated me with disrespect. All I can say was getting this card was a huge mistake.

It would take a lot of time to relate everything wrong with my experience with Fortiva. Suffice to say they claim to be unaware that the expiration date on a Bank issued debit/credit card is an indication of the month and year when the card expires. Example 01/26 the card is valid until the last business day of January in 2026. Fortiva decided that meant the expiration date meant the last business day of 2025 (December). So the account moved to past due and they needed a payment that was 3 times what the payment was for the previous 14 months. The supervisor at Fortiva says they just follow their policy. I should have moved heaven and earth to not do business with them.

DO NOT USE THIS COMPANY!!!! Customer service is completely incompetent and will hang up after you've been transferred multiple times to explain a problem. They charge fees without telling you causing your card to have charges you weren't told about, reverse or deny payments causing credit score issues, can barely be understood on the phone, and high interest rates. RUN FROM THIS COMPANY!!!! DO NOT USE!! You'll thank me later

Absolutely abysmal customer service. You can't talk to any real support if you have an overdue payment. Late payment customer service doesn't speak english and will only keep asking you how you'd like to pay. They lied to me to get me to pay a monthly balance saying it covered next month's too. Turns out it didn't and they were going to hit my credit for it if I didn't immediately pay again.

False advertising regarding 0 fees.. online system and phone rep would not allow a timely payment while I attempted to resolve false advertising,un expected , outrageous fees,added yet another 41$ Fee.. for late pay,which ,they,caused..reported ME to credit bureau after one month of " service" non existent...I ve reported their false advertising,rude non existent resolution to bbb and all 3 credit bureau s..no matter how broke you are AVOID this company!!!!!!👹👇

I have two fortiva cards. I was just trying to add my second fortiva card to my apple wallet and they made extremely hard to do. They didn't do this for my first one. They were asking for birth certificate info, light bill-- really weird stuff. Then they said that once I provide the documents, it would take 2 business days to process. This was not the case with my first one. I didn't have to do all that. Very sus.

Horrible customer service, can’t even add card to Apple Pay. It’s just a trash company and trash credit card