MyArrival Reviews | Read Customer Reviews of myarrival.com

MyArrival Reviews | Read Customer Reviews of myarrival.com

MyArrival reviews

Showing 83 reviews with 5 stars · Clear filters

paolo B.
Sep 3, 2026
Easy to make It following decctiptions
Easy to make It following descr iptions
Response from MyArrivalSep 7, 2026
Thank you for your positive review Paolo! Wishing you a smooth journey! ✈️
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Udo S.
Sep 2, 2026
Fast and smooth passing of border…
Fast and smooth passing of border Control and Customs! But you should have a Look at the procedures when travellers leave SA again, especially when there is a routing Germany-SA-Namibia-SA-Germany!
Response from MyArrivalSep 2, 2026
Hi Udo! Thank you very much for taking the time to share your feedback. We’re delighted to hear that your arrival through Border Control and Customs was fast and smooth. We also appreciate your valuable suggestion regarding the departure procedures, particularly for travellers with a Germany–South Africa–Namibia–South Africa–Germany routing. We’ll certainly take this feedback on board and share it with the relevant team as we continue looking for ways to improve the overall traveller experience. Thank you again for your feedback and for helping us improve our processes!
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Jürgen S.
Sep 2, 2026
We had no wifi at Denpasar airport
We had no wifi at Denpasar airport but the woman at the counter just need the numbers. Good luck for us👍
Response from MyArrivalSep 2, 2026
Hi Jürgen! thank you for your review. So glad to read that you managed to use the document numbers at Denpasar airport. We always recommend to download the documents before departure to avoid such scenario's and not be dependent of your data-roaming connection, or the airport wifi-network. Wishing you a smooth journey!
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Grace S.
Aug 30, 2026
easy to apply and very efficient at the…
easy to apply and very efficient at the airport
Response from MyArrivalAug 31, 2026
Thank you for your wonderful feedback Grace! We’re delighted to read that you found the application process easy and our service efficient to use at the airport. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
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Astiti P.
Aug 29, 2026
This application very helpful
This application very helpful. Very fast and easy. Got my arrival card in like 10 minutes and after that i could just click to also get the evoa and pay. Got that around 1,5 hours later. I'm very happy with the service.
Response from MyArrivalAug 30, 2026
Thank you for your kind review! We’re delighted to hear that you found the application process fast and easy, and that you received both your arrival card and e-VOA without any hassle. We’re happy to know you’re satisfied with the service. If you ever need any assistance, our support team is always happy to help. Wishing you a smooth journey and a wonderful trip!
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Don M.
Aug 28, 2026
I was trying to enter electronic…
I was trying to enter electronic details into my UK passport. Paid $72 so I hope I did it correctly. All seemed to go well.
Response from MyArrivalAug 30, 2026
Thank you for your review Don! We’re glad to hear that the process went smoothly. You can log in to your account at any time to check the status of your application. If you have any questions or need assistance, our support team is also happy to help ([email protected]). Wishing you a wonderful trip!
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Bob P.
Aug 27, 2026
It was easy to apply and very quick…
It was easy to apply and very quick getting the card.
Response from MyArrivalAug 28, 2026
Hi Bob, Thank you for taking the time to share your experience! We’re delighted to read that you found the application process easy and received your card quickly. Safe travels! ✈️
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RooseMarie F.
Aug 25, 2026
Thank you for reaching out
Thank you for reaching out! I’m thrilled to share that everything went exceptionally well. The entire process was impressively fast, smooth, and efficient, especially for such a long flight. My arrival in New Zealand was seamless, and I was genuinely amazed by how swift and straightforward the Traveler Declaration process was. It truly made for a fantastic experience—thank you! NZ, we love you!!!✨ 💖👏🌹
Response from MyArrivalAug 26, 2026
Thank you so much for your wonderful review! ✨ We’re absolutely delighted to hear that your journey to New Zealand was so smooth and that the Traveler Declaration process made your arrival quick and easy. 💖 It’s fantastic to know we could help make your travel experience a little more seamless. Safe travels and thank you ! ✈️
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