MurrayhillnationalReviews of murrayhillnational.com

My son completed the focus group in August. He is owed $175. Email after email, we just get the run around. PAY PEOPLE WHAT YOU OWE.

I participated in Project MHNCRS2285. Project Contact Rosslyn Simmons in May 2026. I have not been paid for my participation. I reached out to Susan Owens and she has yet to resolve this matter. If you have not gotten paid from Murray Hill National or had to constantly email them for your payment, Please come forward to share your experience so we can explore our legal option as a class action.

BE CAREFUL! I’ve participated in multiple research studies with this organization, and I genuinely enjoyed the work. Payment would take 2 weeks or so in the past, but this most recent experience was especially disheartening. I completed a case study in early September and submitted all required proof. I was told everything was approved and that payment would arrive within a few weeks. When nothing came, I followed up at the end of September and was told it was “processing.” In mid-October, Wes told me the payment had already been sent, but I never received a confirmation email or funds. When I asked what I might be missing, responses became inconsistent. After additional follow-ups in November, I was told the issue would be checked with accounting, but communication continued to be delayed or ignored. Over the span of several months, I attempted to resolve this by contacting three different employees. Responses often took days or did not come at all, despite repeated follow-ups. In December, I contacted Susan, who responded quickly with a screenshot and said it had been sent out. Then, I reached out again but she had to include the other two employees in a group email because she did not know how much the study was supposed to pay. She sent a screenshot of a transaction that was presented as proof of payment. Because I kept my original agreement and paperwork, I was able to verify that the amount was incorrect and that I was still missing $50. This was eventually acknowledged, yet communication stalled again. I ultimately received the remaining payment on December 22 only after sending three follow-up emails in a row that day. What’s most concerning is that I followed all instructions and completed the study months earlier, yet spent additional months doing unpaid work simply to receive the remainder of my agreed-upon compensation. There was no added payment, bonus, or acknowledgment for the extensive follow-up required. For someone who works full-time or attends school full-time, this can easily turn into a part-time job just to recover money already earned. My advice to others: keep every agreement, record, and email, and follow up persistently. If you rely on this money for bills or time-sensitive needs, be cautious. Payment does not appear to be timely or reliable, and without continued pressure and documentation, it’s possible the issue would never be resolved.