Sam B.
A lot of messing about and bad customer services
I won a few small amounts a few times, the withdrawal was fine, took 3 working days. I then had a win of £1700. Suprise suprise they want to verify the account. I uploaded documents straight away. I gave it the 3 working days they ask for and nothing. Contacted webchat multiple times and they all used copy paste answers and couldn’t tell me anything. They all seemed to say different things with one guy even saying my withdrawal was being processed. I decided to try emailing to see if I got any help. Guess what……there was a problem with my banks side of things even though the transaction was still showing as being checked on their website. I know that I won’t see a penny of my winnings which is disappointing as I quite liked the website. This is not a licensed site, so I guess they can do what they want. ***UPDATE*** My account has now apparently been verified, let’s see if I get my money. I’ll update if I do. ***UPDATE*** My withdrawals were in 3 parts with some of the funds waiting to be withdrawn as you can only withdraw £500 at a time and have 3 pending withdrawals. I’ve now received £260 with 3 more pending transactions. Will update if I receive anymore. ***UPDATE*** I received a further £500 this morning.