Angellab
A Miracle! Our Amazon accounts reinstated.
My Amazon account was deactivated on November 11, 2024, because it was somewhat linked to my husband's Amazon's account via a telephone number and bank account which I didn't realized. My husband's account was deactivated November 8, 2024, as it was said that he sold counterfeit product, as a result mine was deactivated. The product was not counterfeit; I purchased them for him under my business name, so the invoices were in my name, also the authorization letter from manufacturer. Those two sections 3 violations were not easy to get out of, but Mr. Jeff LLC did it! After watching a YouTube video I decided to try Mr. Jeff LLC. On November 27, 2024, I schedule a consultation, and Rick called me, I explained my situation and he stated that Amazon takes counterfeit very seriously, not only that, but my case is also very complicated. He stated that it was a very slim chance to have the accounts reactivated but he was willing and ready to take on the huge challenge. When your account is deactivated, 1 day seems like forever so at times when I didn't hear from Rick for two or three days, I was concerned but I would send an email and also a WhatsApp and he would then reply. I wasn't even thinking that he has other customers to assist. Rick started with my account but all we got was multiple auto rejections, he then tried BBB and Amazon decided that they would not reinstate my account. He then moved on to my husband's account on January 21, 2025, he wrote a great appeal, very detailed, Amazon did not respond to it, he resubmitted the appeal on January 28, 2025, and sent every document that we had including the authorization letter. To God be the Glory! the appeal was accepted, and my husband's account was reactivated, that means mine would be reactivated so he then sent an appeal for my account, and it was reactivated in less than 5 minutes. I was so excited!!!! I don't know how to thank Rick as I was so concerned as my inventory at FBA was stranded, to be removed on Feb 10th, 2025. Both accounts were reinstated on Thursday, January 30, 2025. Thank you so much Rick from Mr. Jeff LLC.




