Threezeroeight Molon L.
Be warned...Too bad a minus 5 rating isn't available or I'd use it
"Be warned...Too bad a minus 5 rating isn't available, or I'd use it, and that would be generous. I ordered 2 Big Agnes sleeping bags on July 1 for a trip I have planned for July 11. In-Stock was indicated on the web site (and still is as of July 9 2014, but in reality they ARE NOT IN STOCK). Opted to pay extra for speedier shipping (5 to 7 days). After 5 days of no order activity, I got in touch with customer service (Collin) on July 7. Was told order would be shipped directly from Big Agnes that day. Never happened. Got back in touch with customer service July 8. Same rep (Collin). Was told once again they would have Big Agnes ship today (July 8) expedited, and send me the tracking info via email. Never happened. Now here it is July 9, (8 days after the order was placed) I'm leaving in 2 days, and still nothing. I have placed 3 orders with Mountain Plus in little over 1 year. I got screwed over on 2 of the 3 orders due to false promises of speedy shipping. Never again! My advice to you, if you need something in a timely manner, save yourself some headaches and look elsewhere. "