Mountains PlusReviews of mpgear.com

Was informed my order was stuck in the port due to customs issues. The customer service rep worked with me to substitute another product that met my needs. Way to go

Fast shipping, good prices, friendly.

I have ordered several times from MPGEAR due, at first, to their wide selection with great pricing, but subsequently recognizing I am able to always trust there people to ship the correct items and do so on time. Seems like a great win-win to me.

The products and prices were great, however the thing that stood out the most was the customer service. My shipment was delayed because of a snowstorm in our area and UPS was unable to deliver on the day specified. Mountains Plus called me to let me know of the delay and the updated shipping info. I had a great all around shopping experience with them.

This has been the most easy pleasant online transaction I have ever experienced and I make a lot of online purchases. The check out process took about 20 seconds. They shipped it extremely fast. I will definitely purchase from them again.

After some difficulty getting the "My Troop" authorization recognized by the Mountains Plus web site -- mostly my fault as a new user -- I was finally able to complete this transaction. The customer service when I called was excellent, and he tried to help as much as possible. Finally, I figured out I had to actually sign up as a member, not just as a guest user!! I have been looking for a reasonable price deal on Crescent Moon snowshoe bags. Mountains Plus had a sale on these bags, and once I had the membership process completed, I purchased the two bags. The actual transaction was smooth and efficient. The bags were great, not seconds or rejects!! Overall, I would recommend this site. They do a great job and will only get better as this site grows. Thanks!!

always awesome service from these folks...merch top-notch, shipping is fast, and folks are more than friendly! Would recommend them to anyone and everyone! (:

I ordered a GoPro Hero 4 but when I received it and it did not work properly. After contacting GoPro and Mountains Plus Outdoors, it was determined that the camera was faulty. I needed it quickly for an upcoming trip. of course, the faulty camera was not Mountains Plus Outdoors fault, but Colby did everything he could to make sure I had it by the time I was supposed to be leaving. Great customer service! Thank you!