Movoto Real EstateReviews of movoto.com

Response from Movoto Real EstateJul 28, 2021

Hello Nancy! We are sorry for the confusion. Our preapproval is an option and not required, just a suggestion for those that are still looking for that step of their home journey process. Since you are ready, an agent we connect you with will be able to help you quickly with understanding the type of home you are looking for to start touring for your dream home. If you have any additional questions, please feel free to contact us at [email protected] as we are more than happy to assist.

Response from Movoto Real EstateFeb 18, 2021

Hello Sue! Thank you for your feedback and we apologize for the experience you have had so far with us. We are working hard to make sure we make each customer's journey with Movoto, positive. In regards to some of the questions you had, we do offer - if available - a property insights section that allows you to see information such as nearest coastline/water, transit centers, elevation, and climate. This is information, unfortunately, is not available in all areas, so this presents a problem when trying to be consistent across our platform. We are working with more partners to be able to make this information more consistent so we can provide to our customers, such as yourself. We do offer an HOA price filter when searching for homes, you can select a minimum and maximum price, then we will adhere to your guidelines for search results. Each house on our platform is listed by an agent that is adding information to the Multiple Listings Service (MLS). The agent works with the owners and it's the owners that allow for what information they would like to be public. For example, the agent might have suggested the owners furnish the property after they listed, or purchase a jacuzzi, to make the property more attractive to buyers. Unfortunately, we do not have control over these details as it's usually apart of the owner and listing agent's legal contract, which varies. For cash buyers, it is best to submit your information, and then we can help find you a local real estate agent that specializes in cash payments for a quick purchase of the home. Again, we apologize for the frustrations we have caused during your home search, but would love to use your feedback to enhance the experience for the future. If there are any additional homes we can help you with or have more questions, please feel free to reach out to us at [email protected].

Response from Movoto Real EstateJan 22, 2021

Thank you for contacting us about our submission box. We have received your requests for user experience changes and our product team is working on solutions to improve the function. If you are subscribed to receiving our email, we will update you when the change has been implemented. Thank you for being a valued customer!