MovoCashReviews of movo.cash

Movo banking app is sickest app that you could possibly imagine. This company is not even letting me to purchase anything from a common merchant websites. It is also deliberately frustrating me on every complaint I raise.

Well...I have to say I used to be a complete Movo supporter with their fast transactions,and no monthly fees.I've been using Movo for 2-3 yrs,and they were my go to for online transaction like eBay.However,once they locked my account due to a security issue,and now I can't load money onto my card.I call the customer service number only to get recordings on every category.I finally got an answer from one of the recordings that my card was about to expire,which is weird because my card doesn't expire for 2 months.The recording stated that they sent me a new card,and that it would take 6 business days for it to arrive.I checked their policy on new cards,which stated that it takes 7-10 business days before arrival.I'm not sure what to believe,as it has been 3 weeks since,and I called twice to make sure they were still sending the card.I've given up at this point,and am now looking for an alternative with no monthly fees.I'm tired of buying throw away cards from Walmart to do online shopping.

scammers. Its been money months, they promised they will verify and then release the funds but so far nothing has been done!!! :( Contacted support many times Edit: No use. Scammers want me to give them all my documents etc for "verification"... they can't just refund my money. How can I or anyone else trust them?

I don't really know what have done wrong for MOVO too lock my account for almost 5 mouth, I tried getting the account opened but all my efforts isn't enough to get the account opened, pls I want you to look into it for my and get it done. Because I need my money

They have locked my account twice within 2 months. The first time was warranted. The second time after I yelled at them for telling me that I was forever locked out of my account because I failed to answer their security questions. And therefore I forfeited all my money. That's illegal. Not only that but when I finally got an answer they said they LOCKED EVERY SINGLE PERSON'S ACCOUNT FOR SECURITY MEASURES. And it just so happened to be after the first round of stimulus checks went out. So they tried to steal everyone's money by telling them that if they fail a security check, they are forever locked out. How many people don't understand financial laws and thought they just lost that money? Next they told me that my account went over MY SPECIFIED CREDIT LIMIT? MEANING I PUT A LIMIT ON HOW MUCH MONEY I COULD PUT ON THE CARD? So they TOOK THE $50 TRANSFER AND SAID IT WAS A FEE! So in fear, I removed all my money from the card back to the account. Their website states that it will take 1 - 2 days. It has been a full business week and my money is just gone.

These people are scammers. They block your card and then try to get you to go to a vefiy site, which microsoft edge has flagged as a dangerous website that steals information. Thier customer service is terrible, and they should be in jail for fraud. They also refuse to delete my account, even after i sent them a email from the ema i signed up with, ssn, dob, and address. Stay far far away from these criminals.

Do not apply for this card! It took me 19 attempts to try to sign up for card to no avail. I got a call from CEO Eric Solis who confirmed who I was finally. Had the card to use in 04/2020 to (07/25/2020). I got the card to pay monthly bills with. In the midst of 105% temps & the raging covid-19 pandemic, I attempt three times to load money to my card. Every attempt rejected. After apprx. three weeks of my card locked down I finally get word of issue from MOVO. Now, in the sixth week of my acct. being locked, I get notice that I need to reverify who I am. This is after several of my services were shut down in Aug. 2020 for non-payment. These bills could not be paid locally in anyway! I attempt the reverification process. I am declined due to someone inputting my home address incorrectly into the system. I attempt to correct the incorrect address. The box keeps telling me my legal address is invalid and refuses to correct it. I phone customer support to verify address. I then write an email in plain, clear english of why I'm not being verified. Days later I receive message back to call them. I ask the rep. if he has my letter in front of him? I give him the reference number they assigned to my acct. so he could pull it up to note the incorrect address the system is trying to verify me with. In my letter to them I clearly state the correct legal address I gave them when account opened. I also gave them the erroneous address the verification process was using. Instead of pulling up my letter, the rep. after I explain twice on the phone...you have my address wrong in the verification system...tries to verify me over the phone. I am declined again!!!! By this point, I am enraged. I am a disabled senior living below the poverty level. Yesterday my monthly bills were due again. No way of paying my crucial bills again!!!!!! I phone support & request a supervisor or higher up. I'm left on hold for over 25 mins. I hang up & phone back. Finally connected to supervisor by name of David who kept trying to talk over me. He wasn't listening at all! I was yelling by this point - you have the wrong address in the reverification process. How the heck do you ever think you are going to verify me? How can you ask me questions containing old addresses as old as 29 yrs. old & they are correct? Yet, the present address I gave you in April for my account is incorrect! How many times do I have to tell you Mr. Solis. Someone inputted the wrong address into your verification process! This is beyond pure INSANITY!!!! I have no way of paying my bills for the second month in a row!!!!!! I am thru! We are in the middle of a horrific pandemic where folks income is scarce. My patience has more than ran out dealing with this incompetency! I figured out what the problem is & your personnel just keep ignoring it!!! Please, if you are disabled or a senior do not apply for this card! I have used Debit Visa cards for at least 10 years Never have I been thru such incompetent insanity! And, never have I been locked out of any account ever for 6 weeks +++.

Only because they can’t be a zero they get a 1. They were Ok for a couple of years, but with this latest ‘event’ they are a full blown zero. Sorry for your inconvenience but no you can’t get your money. The card is locked your direct deposit is no longer working. You can’t transfer the money anywhere. The fed must be so far up their backside they are two headed. The executives are all ghosts. 5 weeks of continuing failures and no end in sight. I just hope the the fdic will get us back our money.