movingapt.comReviews of movingapt.com

Worst scammers on the market. The company they referred to us, kept postponing our moving date, and finally we waited on moving day & night with not even a call to cancel. Was told the movers were still at a house where they had to move an entire upstairs of furniture that was not on “the list.” Next day, we had the same scam pulled on us for an extra $1200.00 in added cost. We’ve given Andrew and his Supervisor at Moving APT over five weeks to look into what appears to be a systemic problem of “losing page(s) off the original list,” and not considering what the customer provided as the actual list of belongings. They undercut the market to take your business, and then upcharge without any factual data. You will hear things such as: 1)You must sign up today to get a discount. 2)Prices will skyrocket next week. 3)We can move your items, reducing the wait on the timeline if this is done verbally over the telephone. When we arrived at our new destination, the movers held our belongings hostage. Ready to take the truck with our items, if we didn’t surrender the extra cash on the spot. No credit cards. They warned us, we will get fired if the Broker knows we are cutting you this special price to avoid their take. Moving A.P.T. is fully aware, and doing nothing about it. Please be warned, and sign us off as regrettably unsatisfied. Kirk & Jane

MovingAPT did a great job at the sales portion. They communicated well and constantly until I signed the agreement. There was a 3 day window for pickup & delivery, I was told the week before I would get a call to tell me when the pick up would be scheduled. Turns out that call was just a confirmation of what I was packing. They would call me the day before to tell me when they were coming. Except I didn't get a call until I called 3 times and that was to tell me they still didn't know when they were coming and would call me in the next day or two. Fast forward to delivery. It's been over a week since my stuff was picked up. I still dont have it. And trying to get ahold of anyone between Moving APT and the actual transporter is impossible. I've been calling multiple times every day and can only get someone on the phone if I use a fresh number they don't recognize. Awesome customer service. Where is my stuff??

They were brokers, not the actual movers, and once they had my money, they were out of contact, and never returned any calls or texts. The moving company they gave the job to, Eazy Movers out of Miami, was terrible, showing up late for pickup, communication/language issues, and not accepting my 1/2 payment by credit card at pickup. Then they failed to show up on the promised delivery date, or the 2nd promised delivery date. After that, they showed up on Super Bowl Sunday, and refused to unload my stuff without payment in cash/money order, which I was not told, and unable to do anything about on a Sunday. They finally came on Wed Feb 12 and took over 6 hours to unload, after I spent 8 days in an empty place with nothing, and was forced to pay over $1K more than my initial estimate, including a redeliver fee. Neither Moving APT or Eazy Movers have called me back since, in spite of several attempts to reach them. I don't know who these people are posting 5 star reviews, I don't believe any of it, suspect they are phony reviews posted to keep their rating higher. DO NOT USE this company!