Alan B.
Moving Nightmare
If this isn't the worst moving company in the US, it's certainly a contender for the title. We were supposed to move from Maryland to Georgia on July 15, with delivery on the 17th, but then they changed the move date to the 16th, but with delivery still the next day, which meant one of us had to leave on the 16th to be there when the truck arrived. The movers, who were doing the packing, were supposed to arrive between 8 and 11AM, but they didn't get to our house until 1PM, and the van didn't arrive until 5PM. There were six men doing the packing. Some of them did it right, but others just threw things in boxes. They had to be told three times to pack the microwave. They didn't get through until after 9PM, and the house was filthy, with bits of tape all over the place. One guy managed to knock a hole in the living room wall. My wife asked who would pay for the repair, and the leader of the crew said his company would contact her the next day. Never happened. The driver of the van said he was tired and might not deliver until the 18th, which would have been okay, since I was in a hotel in North Carolina that night, and my wife only managed to get as far as Strasburg, Virginia because it was so late. The truck did turn up late in the afternoon of the 17th. Six guys had done the packing, but only two did the unloading. They worked hard, but there was so much to unload that they were simply piling up boxes and didn't have time to put back together properly furniture that had been dismantled. My wife and I had to put some things together, and we had to do a lot of the unwrapping that the movers should have been doing in order to speed things along. The movers piled boxes in the garage up to the ceiling, higher than we could reach. Heavy boxes ended up on top of light ones, and some things were on the wrong floor or in the wrong room. They didn't get through until after midnight. And there was a $75 fee, payable in cash, because we have steps in the house. The real horror started the next day when we began unpacking. We couldn't tell what was in boxes because they were unmarked or not correctly marked. The sheer stupidity of what the packers did boggled the mind. Some of my suits, sport coats, and dress pants were thrown on the bottom of a box and boxes of my wife's shoes and some loose shoes thrown on top of them. My compact disc player, unwrapped, was tossed on top of ceramic figures and my blood pressure monitor, and in another box a small candle was heavily wrapped in paper, a larger candle was wrapped in bubble wrap, but a ceramic figure was wrapped only in a single sheet of paper. The contents of three of my desk drawers were dumped in a box and the desk lamp, which has a glass shade, was thrown on top, unwrapped. Another glass-topped lamp suffered a similar fate, as was an $800 lamp shade. Another lamp shade was turned upside down and used as a bucket to hold gloves, umbrellas, and other items from our hall closet. My wife's desk chair is damaged to the point it can't be used, and the antique dining table can't be closed unless both leafs are in it. I had to buy new underwear and socks because I couldn't find what I had. A week after the move, we still can't find, among other things, my stereo turntable, a tool box, my pajamas, and any of the unopened packaged food items, including a good many packages of expensive coffees. Moving is never fun, but Moving Nation turned it into a nightmare. I might recommend them to my worst enemy, but not to anyone else.