Move MatcherReviews of movematcher.com

Response from Move MatcherFeb 25, 2021

Hi, L.H. - we're sorry to hear you did not receive quote results. We will have a member of our Coach team follow up with you to provide hands-on mover search help, if you'd like it. -- Dave O., CEO, Move Matcher

Response from Move MatcherFeb 8, 2021

Hi, Tanga - We take our customer response time really seriously as it's the best way for you to get great service or answers if we can't service your mover search needs. I understand our Mover Coach reached out to you on multiple occasions prior to your review. I also personally reached out to you shortly after your review to offer assistance. We're here to help! Since you still have a couple weeks before your move, please reach out and we'll be happy to help you find movers. -- Dave O., CEO, Move Matcher

Response from Move MatcherSep 25, 2020

Hi, Morgan. We reviewed your Quote Results Page which includes 3 movers: Wolley, Ace and JC. All have A+ ratings with the Better Business Bureau and prices ranging between $600 and $1700 dollars. We have followed up with you via email to ensure that if you do still need a mover, we offer every chance to help you out. We'll be more than happy to get you a quality mover booked ASAP! Gratefully, Dave O., president, Move Matcher

Response from Move MatcherSep 18, 2020

Good evening. Please make absolutely sure you did not sign up for quotes from one of our competitors' websites. We do not sell, share or in any way compromise our users' contact info without the user reaching out to one of our movers via phone or email directly from the Move Matcher quote results page. If you did not take that step then there is no way for our movers to contact you. We also do not collect phone number during the quote request process so there is no way you could have been texted by any of our movers as a result of your request for Move Matcher mover quotes. - Dave O., president, Move Matcher

Response from Move MatcherAug 18, 2020

Good afternoon, brhooper11 - we hate to hear this but greatly appreciate you making us aware of your experience. We pride ourselves on the transparency we've added to the move experience so your issue of mismatched rates is of concern to us. Could you please email [email protected] with more details? - Gratefully, Dave O., president, Move Matcher