Truklyft, IncReviews of move-central.com

PLEASE READ ALL REVIEWS before moving forward with this company!!! They are charging us over $3,000 more than the estimate. Jay Ortiz is a slick sales person on the phone. He will talk about all the discounts he can offer you and say he will take care of you. Jay estimated 5-6 storage pods at $100 each per month. The are charging us for over 9 pods at $950 per month. This was higher than the most expensive storage company I could find. Jay also estimated about $2,700 for our move into storage a few miles away, the bill was over $4,000. This was after someone came to our home and took inventory of everything we had inside and outside. In fact, we got rid of more large furniture items since the inventory was taken. We have scammed and I don't want anyone else to go through what we are dealing with. Jay will promise you the world, then stick you with a bill that is far greater than the "good faith" estimate. Please don't fall for it like I did.

Movers under the influence and agressive. Company unwilling to accept responsibility. Over 15k in damaged furniture. Had to file police report. Read details below. They have been sued 8 times in 2 years in Sn Diego County alone (see pictures), probably many more times across Southern California. When they showed up to our new home to unload our belongings the foreman told us we had to much stuff and that he was going to need two more movers (at an additional cost), we reluctantly agreed. Shortly afterwards we started to notice a lot of broken and damaged items. We started to complain to the foreman and say that we wanted to be reimbursed for the packaging/wrapping, since so much was damaged. Things were a little tense, but professional at this point. After a while two other individuals showed up to "help". They continued unloading for for a while when one of the new movers who showed up became very agressive, he was kicking boxes and furniture, and started yelling at me. I immediately noticed he was acting "drunk" and then smelled a strong odor of Marijuana. We called their dispatch immediately and told them what was happening. Astonishingly they did nothing. The aggressive man and another man who was with him continued on-site smoking marijuana and were menacing us. Very scary situation to have men under the influence being aggressive at your home. Unfortunately we had paid earlier in the day (they threatened to leave with our belongings if we didnt pay) and they had included paying a person to break our stuff and threaten us. Before they left the foreman offered to call dispatch on speaker phone to see if it was okay to refund us a part of the money, the dispatcher (Joe Ibarra) said to the driver, "if she's inside the house get in the truck and leave". They have made no serious attempted to correct this situation.

Moving Central Irvine: I moved two miles after selling my home 1/2022 I was given a quote of $959. i paid a deposit and when they brought my furniture to my new place, the manager called me from the main office, was so aggressive and rude, on the phone demanding double of their quote, or they would take my things and store them, And told me i'd have to pay for storage anc a new moving fee. I was sobbing but I had to give him a new credit card to get my furniture. Then went back to check my home and they brought the plaster and paint off the wall at the top of the stairs and left my queen bed in my room. They are the worst business and honestly need to be investigated for extorting customers when they have your whole house of furniture on their trucks. Never ever use them. They are the worst ever.

I Movers Under the Influence- Don't risk your safety with this company! We moved on 7/8/2022. By far the worse company I have ever dealt with. Like a lot of other people who have left negative reviews here, I can confirm, this company has very deceiving business practices. They have very efficient processes designed to force you to pay more than quoted at every turn and they make it impossible to recover any significant losses. If you refuse to pay the upcharges they threaten to leave, with your property. You can read a lot about known and systemic problems in other reviews here on yelp. However, I would like to focus my review on a more serious matter. When they showed up to our new home to unload our belongings the foreman told us we had to much stuff and that he was going to need two more movers (at an additional cost), we reluctantly agreed. Shortly afterwards we started to notice a lot of broken and damaged items. We started to complain to the foreman and say that we wanted to be reimbursed for the packaging/wrapping, since so much was damaged. Things were a little tense, but professional at this point. After a while two other individuals showed up to "help". They continued unloading for for a while when one of the new movers who showed up became very agressive, he was kicking boxes and furniture, and started yelling at me. I immediately noticed he was acting "drunk" and then smelled a strong odor of Marijuana. I honestly became very frightened and nervous since my 15 year old daughter was there and my husband had gone off to finish other tasks. When my husband returned he asked the mover in question to leave, he refused and said he wasn't doing anything wrong. When asked why he was smoking Marijuana his response was "its not illegal". He threatened my husband and they had a verbal dispute, my husband had to walk away to avoid being attacked. We called their dispatch immediately and told them what was happening. Astonishingly they did nothing. The aggressive man and another man who was with him continued on-site smoking marijuana and were menacing us. Very scary situation to have men under the influence being aggressive at your home. Unfortunately we had paid earlier in the day (they threatened to leave with our belongings if we didnt pay) and they had included the extra hours for the two additional movers, so we ended up paying a person to break our stuff and threaten us. Before they left the foreman offered to call dispatch on speaker phone to see if it was okay to refund us a part of the money, the dispatcher (Joe Ibarra) said to the driver, "if she's inside the house get in the truck and leave". After now dozens of calls the company has failed to take any responsibility, nor reimburse us for any services. Even after speaking with Angel, a supposed high-level manager who promised to review the situation carefully. They only offered us a settlement to cover some of the damage, $300.00, when there's over 15k in damaged property. Not to mention the horrible experience. Additionally, Angel told me that that it was not the companies responsibility if one of there employees did something wrong, apparently there have been other situations, simply incredible. Obviously we turned down that settlement offer. We filed a police report and are working on further action. I encourage everyone who has had a bad experience with this company to file a formal complaint with the state. When I filed they were very friendly and it was easy. Apparently this company is well known for poor business practices. Don't let them get away with it. File and let's have the state look at their license. Below is the link and info you need to file a complain. It will only take 5 to 10 minutes. You fill out a form and email it if they need to they will follow up. Info needed for form: Move Central, Inc. 8963 CARROLL WAY STE B1 SAN DIEGO, CA 92121 (619) 358-0587 Cal PUC T# MTR0191020 DOT # 3351096 For more info contact the Bureau of Household Goods and Services, they license all movers in California.

AVOID AT ALL COSTS! This company is a scam! Fraudulent charges, broken, damaged, and missing property! All phone numbers they give are FAKE! You just get CJ or Sammy answering the phone, NOTHING EVER HAPPENS! NO ONE TALKS TO YOU ONCE THEY HAVE YOUR PROPERTY AND MONEY!

Highly unprofessional company. I would advise readers of this review to not go to this company. They did my move on June-01 from Irvine to Eastvale. In that process, they damaged my appliances and charged my card against my consent. They are non-responsive to settle my damage claim a month after it was caused.

!! DO NOT USE THIS COMPANY !!! AVOID AT ALL COSTS. I hired Move Central based on the positive reviews and it was a huge mistake that has cost me big time. I paid the price when Move Central's truck got stuck outside my building for 4hrs. To keep it short: Move Central made a big mistake which left me without any of my things (and no place to sleep!) and said they'd make it right. Instead I was called the next morning and told that if I didn't pay $1500 for the previous day's work ($900+ in overcharges), I couldn't have my stuff delivered. They assured me that it would all be figured out Monday, they frequently have cases where they overcharge their clients, don't worry! When they did deliver my items, they severely damaged multiple items. That Monday and every day since they have ducked my calls and claims—every person I got on the phone couldn't help me, but they could all take my credit card. I'm out $2000 and now have Move Central contacting me via call AND TEXT to try and extort more money from me. I've been dealing with this for four months and still have no answer from the company. DONT BE TRICKED!!!!! This company is a scam. I saw all the good reviews and picked them based on that. After this experience, I went back and took a look and there are many awful experiences just like mine hidden in the sea of reviews. People out thousands of dollars, damages, not response from the company, poor practices, etc. I would not recommend Move Central. There are so many other options, go find another one.

I will never use this moving company again and I would recommend for everyone to stay away from using them at quite literally all costs. I ended up being charged for 11 hours of work to move a single room at a rate of approximately $150/hr plus I was charged a storage fee of $200, which was suppose to be free for 30 days or a month. I moved out on February 27th 2022 from a 2 bedroom apt on the 8th floor that had an elevator next to the apt. I was not on-site, but had an someone there present to let them in and out of the building and had prepackaged all of my belongings minus my bed. The contents were a mattress & box, bed frame, dresser, nightstand, small desk & chair, a large TV, a desktop computer & 2 monitors, and 5 containers with clothes and shoes. My original expected time of completion for all this work was about 3 hrs as it doesn't take very long to move all of these contents. I knew the bed frame would take a little longer for them to disassemble and was fine with paying that as I was not able to disassemble it before I left the apartment. There was also some extra estimated time for travel from location to storage location which was about 1.5 hrs on top of the working hours. None of this came close to 8hrs of worktime for a single room, which I could have done myself in much less time. Now the really ugly part. When getting my items delivered, I had scheduled for a 12pm drop off time slot on March 25th 2022, but was changed to a 10am time slot, not bad, and was then getting build for a 7am timeslot which I had expressly declined since I hadn't received the apartment yet. The entire drop off process took about 15 minutes, which i had to pay for 3 hrs of work minimum.When I received my furniture, one of the legs on my dresser had been broken, the bedframe had also been completely broken (the thing I paid them to take apart), and I then later found out that my monitors had not been delivered. In all there were about $500 in damages, not huge, but the complete lack of respect for others property was very evident here, especially considering I didn't have many items. I received a check for ~$140 to cover my bedframe and dresser, but I was not compensated for my monitors since I had not noticed that they were missing in my original claim. My total bill was around $1,850 for labor and storage, of which I got the $140 back. My original estimate would have been for about half this price, 6hrs of minimum work and no storage fee. I reached out to them, phone and email, about the storage fee since I had used it for less than 30 days, but I never heard back from them. In all, I highly recommend to never use this company and if you do to make sure that your estimated time fits the actual time, queue "watch them like a hawk" cliché. Also, don't be surprised if your stuff is delivered damaged, broken, or at all.