MountProxies Reviews | Read Customer Reviews of mountproxies.com

MountProxies Reviews | Read Customer Reviews of mountproxies.com

MountProxies reviews

Showing 25 reviews with 1 star · Clear filters

Olavero
Feb 4, 2023
SCAM SERVICE SCAM CREDIT
SCAM SERVICE SCAM CREDIT They remove all your credit after they maintain their payment and no refund they try to scam your money don't buy them scam service
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Valas C.
Feb 4, 2023
SCAM CREDIT SYSTEM
SCAM CREDIT SYSTEM After maintain their payment all credit gone and they try to scam customers don't trust them worst service scam all money SUPER SCAM NOW THEY TRYING TO REPORT MY REVIEW
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tuğra B.
Jan 14, 2023
THEY ARE SELLING PROXY THAT DOESN'T WORK.
Even the proxy browser they sell doesn't open. customer service connected to my computer with anydesk and could not solve the problem. I definitely do not recommend. I hope I can get a refund for the proxy that I couldn't use for even 1 minute.
Response from MountProxiesJan 16, 2023
Thanks for providing your feedback. We are sorry to know there were issues connecting to our proxies, however, it seems that you were using a third party software which required user expertise to set up the proxy and that goes beyond our team's scope of support. Your refund has been processed and you should expect to see it in 5-10 business days.
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Gail A.
Dec 21, 2022
17 fraudulent charges totaling $2260
I had 17 fraudulent charges totaling $2260 over two days. All these are against my health savings account credit card. They take this much money in two days and they make me wait 5-10 days without even giving me a contact name or phone number to follow up. They told me to follow up through chat. SMH. Don't use this company.
Response from MountProxiesDec 22, 2022
Hello, here at MountProxies we take unauthorized transactions seriously. If your card information has been compromised we recommend to contact your bank and from there, we can gladly cooperate with the dispute process. Please notice that we have no control on third party individuals using your payment information on our website.
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Jason S.
Dec 16, 2022
Requested refund almost 4 days ago. Nothing
I have contacted customer support on 12.12.2022, asking if their proxy allow ip whitelisting in their week long package, so I can test the service out before buying a monthly one. Support said it was all good, and that it supports it. I went ahead and paid by Bitcoin, since then, support has said the package does not support ip whitelisting which is a major no-no for my use case, and thus I requested a refund, it's been 94 hours and no one has refunded me. Customer support agent said it will be processed within 48 hours, and that some sort of imaginary department is "processing" it, of course, double the time has passed, and no one has refunded me. This website is a major scam, it's better to leave your money on the street then to give it to those scammers.
Response from MountProxiesDec 16, 2022
Hi, we are absolutely sorry for the delay with the processing time of the refund. We will be processing your refund within the next 24 hrs. We would like to also clarify that we never intend to mislead customers and the whitelisting feature is only available in monthly packages and not the weekly that was opted in here. If you would like to still try our proxies for a week (Free of charge) we can assign you a new week and whitelist your IPs from our backend.
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Jason H.
Dec 4, 2022
Stay away from this provider!!
Stay away from this provider!!! Poor service I wasn't even able to test it and before they credited me with the money I had to write several times
Response from MountProxiesDec 6, 2022
Hi, we are sorry to know about the time you waited for your account to be credited. Please email us at [email protected] with the details of your account and we will gladly make it up to you :)
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Abdiel P.
Nov 15, 2022
I have 7 charges for $160 each all…
I have 7 charges for $160 each all today and I don't even know what this company is. I want my money back and I will be reporting this company for fraud
Response from MountProxiesDec 6, 2022
Hello, here at MountProxies we take unauthorized transactions seriously. If your card information has been compromised we recommend to contact your bank and from there, we can gladly cooperate with the dispute process. Please notice that we have no control on third party individuals using your payment information on our website.
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Consumer
Nov 10, 2022
They are crooks
They are crooks. I have 4 unauthorized charges from these jerks for $40 each. I didn't use their service and never heard of them. Call you bank's Fraud Dept if you see these charges.
Response from MountProxiesDec 6, 2022
Hello, here at MountProxies we take unauthorized transactions seriously. If your card information has been compromised we recommend to contact your bank and from there, we can gladly cooperate with the dispute process. Please notice that we have no control on third party individuals using your payment information on our website.
Report