MotorcycleidReviews of motorcycleid.com

Horrible customer service. Did not ship all the parts to my $1,000 Yoshimura R-77 Dual Slip-on exhaust and refused to send them after contacting. They will not help you if they make a mistake.

The worst experience I have ever had. I messaged in to confirm stock, I confirmed fitment as well. They said yep in stock and will fit takes 7-10 days to ship. I said no problem I can do that. 10 days later they email that it’s not in stock and they can’t get it. I try to get a different color. They tell me they won’t fit. I say well according to the manufacturers fitment guide it will. They contacted the manufacturer and confirmed this. Then change my order and tell me it will ship in about 2 days. I finally get another email over a week later saying it won’t actually fit and they won’t confirm with the manufacturer again. I told them I wanted a refund and never heard back just got a refund 2 days later. Will never use them again and would never recommend them to anyone!

They don't seem to care much about customer service! Ordered the items, more than two weeks later still haven't arrived. Initially scheduled on 12/22, then 12/27, and now 12/31 it went from NC to MS (sat until 12/28 in MS) to Fl, shipping isn't free so I'm thinking they make a profit on the amount that they charge at checkout. They do know how to look up tracking and tell you what you already know!

Just tried to order two small fuel lines Cost $30 could be put in a small envelope but come to the check out and the shipping to France $138 When questioned they said they have no control over what a supplier can charge for delivery

This was by far the worst experience of customer service and misinformed employees. I purchased a led head light for my bike that was to be a plug and play.....not 1 but 2 staff told me it was plug and play. The plug for the light was good but it needed 2 aftermarket mounting brackets. After speaking with them again....I was told I would be “contacted within 1-3 business days” after 4.5 days still no response. I called them again and was just given misinformation and lots of bs. I will definitely not use or recommend these clowns to anyone, Customer service is a lost art these days.

these thieves falsely advertising on their website. parts listed dont arrive and they have the nerve to tell me they are not included . tell me to wait 24-72 hours at least 5 times and never reply back to me.

This is the worst company ive had the privilege to buy from . There return policy sucks . Screwed up my order , sent me a helmet with damage and the security device still on the helmet . Had to use BBB to get any action from these people .

I made several calls to request the return label from the company but was consistently put off to wait for label. With a 30 day return policy, I was diligent in calling and it is now past their return time frame and still No response. I sent the lights back anyway, turned them in to the BBB and disputed the over $200 charge. Won't ever use them again.