Motherhood MaternityReviews of motherhood.com

I paid $30 for express shipping so my granddaughter could have her dress on time for her baby shower which is April 2nd. My receipt stated arrive within 1 business day. I ordered the dress on march 30 2022 and nothing was received on march 31st. I checked the shopify app on april 1st for UPS tracking and it said waiting for updates from motherhood store. The dress was not even shipped out!!!! I was very upset. Called customer service stating i need the dress today. She said she would check with shipping, but highly doubted I would get the dress by April 2nd. I paid $30 for shipping. Unbelievable. I finally got a UPS tracking number, but the dress is not going to be delivered until April 4th. My granddaughter went to TJ Maxx to get a dress. I am so disappointed and angry. I will call customer service again to get my $30 refunded. I would give zero stars.

Placed my second order with this company. Less than an hour of placing my order, I noticed the fabric was fleece. I called to cancel. Was told order was already processed and not refundable. Talked down to and basically didn’t care. Look, my order had not been shipped and rep could have cancelled. Will never order here again. Poor service.

Multiple orders lost, no response from customer service, basically theft at this point. The clothes I did receive haven't lasted. After one wash a shirt lost it's threading, the sweater looks old and pilled, and the colors on everything have faded.

I have been trying to reach anyone with customer service for days and days now. They listed something on sale. Then I sent the link to the item to my husband who ended up paying full price for it. Luckily he noticed and we've both reached out multiple times to see if we can cancel the order or at least have them honor the sale price. We have not received an email back from anyone nor has anyone acknowledged our issue whatsoever. This website is scamming people if they're going to list something as a sale item and then charge more than double to someone else the very same day the have the item listed on sale. Please don't trust this store. This is just a huge disappointment.

My package was stolen, it was shipped on the 19th of August 2021, I contacted the company and they told me to wait until the 9th of September to contact them again. I have send there emails after such date and they have not responded. Worst customer experience ever!!! My wife was most disappointed, we are expecting soon and I wanted to surprise her.

I had a terrible expirience with customer service. When my package was sent to the wrong address they suggested that I tracknit and steal it from someones house/mail box. I asked for a refund and they said no, and I also asked to have the items resent to me and they said no. Without the items I could not return them so they basically stole my money and said their hands were tied. I will never shop with them again.

Never had such a worst online purchase experience. They don't entertain any changes to the order even with in one minute of placing the order. All you can do is wait for the product to be shipped to you then request for return, which costs $9.95. They must be making money on returns. Quality of the garments sold are real bad, does not meet size chart. Don't get fooled by 80-90% discounts. you'll regret

SPENT $20 ON A SHIRT AND PAID $10 SHIPPING WHICH IS OUTRAGEOUS- THE SHIRT LOOKS NOTHING LIKE THE PICTURE ON THE WEBSITE SO I STARTED A RETURN- THE RETURN BROKEN DOWN CHARGES ME $10 RETURN SHIPPING AND $5.00 TAXES AND FEES WHICH BRINGS IT DOWN TO THE REFUND IM GETTING IS $6.00 MEANWHILE I PAID $30 FOR THE UGLY TOP! I AM LIVID. I WILL NEVER PURCHASE FROM THIS COMPANY AGAIN. THEY ARE CROOKS