MoonhausReviews of moonhaus.io

I ordered a bunch of product but received the wrong amounts. I reached out to their customer service and they asked me to order again. So I did that but then they asked for payment again. I obviously didn't do that and told them they made a mistake and should send the missing product since I previously paid for it. Then they offered me store credit which I agreed to since they were being difficult but they still have not given any store credit. I don't understand how they messed up the order in the first place since I'm sure they receive multiple orders a day. So either they are stupid or are purposely scamming. Will not be ordering again from here.

Absoulutely unimpressed I ordered on the 4 of august and they kept asking for a confirmation email from my bank which i gave 3 times them then the next day they asked for it again then they said that i will get a confirmation email in the next 24 hours usually when you order and put down payment you get an email stating whats in your order they did not give me this this should have been my first red flag I would not buy from them yes you may get your order but after talking to another business who sells the same items told me they selectivley scam you stay away from this site customer service was non existent i lost 244 from this company. Do not waste your time. I am on a fixed income and this messed me up royaly. do not be fooled by the cheap weed prices

Ordered April 1st…..how long do I have to wait?…gave instructions still order is on hold.These guys got paid April 1st..now I have a bad taste in my mouth.Hope it goes away,still on hold be careful everyone.